November 20, 2016 Data security is a problem that’s never going away. There’s no magic pill or perfect solution to thwarting and preventing all cyber-attacks now and forever. Instead, technologists are engaged in a never-ending arms race as both security and malware strategies become more refined and more advanced. This month, Cisco released the […]
How to Get Hired in the Tech IndustryRead
November 16, 2016 The technology industry is notoriously competitive. When searching for new employment, engineers, solution architects, programmers, and other technology professionals need every advantage they can get to stand out in a crowded market. While the internet is flooded with articles on how to ace your next interview and tweak your résumé, recruiters […]
Case Study: Network Migration Moves Across The RiverRead
Mindsight worked with a client on a successful data center and network migration. The clients resources were relocated across the river in downtown Chicago.
IT Infrastructure Consultants: ExplainedRead
November 13, 2016 In the technology industry, much of the focus is placed on applications and solutions, and rightfully so. It is the applications themselves that enable a company to increase efficiency, reduce costs, and provide their services for their customers. However, without the right infrastructure in place, the application is either going to […]
Power Laces Are Here— The Nike HyperAdapt 1.0Read
November 11, 2016 They say that art predicts the future, but this is eerie. Some of the predictions of the future from the movie Back to the Future Part II have turned out to be surprisingly accurate. In the film, time-hopping teenager, Marty McFly, travels to the year 2015 to prevent his son from […]
Using UCCX in Your Telephone Triage Call CenterRead
A telephone triage call center has an important job, and sometimes healthcare can’t wait. Learn how UCCX can streamline operations in a triage call center.
Using Cisco ACI and VMware NSX TogetherRead
November 8, 2016 In the technology industry, people often become focused on one product or another. What’s the next big technology? What’s the best application for the job? What hardware brand should we side with? It’s natural. Developers position their products directly against each other and compete for dominance of the market, but that’s […]
Case Study: Managed Services Case StudyRead
In this managed services case study, our client was unhappy with their previous managed services provider (MSP). See what Mindsight did differently.
Cubs Win! Baseball Tech and PITCHf/xRead
November 4, 2016 Well, it has finally happened. After 108 years struggling to return to the World Series, the Chicago Cubs are champions once again. As a Chicago-based company, we couldn’t be more thrilled. After being down 3-1 in the series, the Cubs battled back to win three in a row and secure the […]
The Avaya/Nortel Roadmap Is Not Looking GoodRead
November 3, 2016 As contact/call center managers, it’s important to have your eyes on the future of your center. While it is easy to focus on a single call or a single shift, it’s more important to keep track of the bigger picture. Contact/call centers entirely depend on the underlying technology that supports them. […]