With more people than ever working remotely at least part of the time, many companies have made or are in the process of making significant upgrades to their communication and collaboration technology. Mindsight’s Principal Consultant John Irey shared some thoughts on what’s currently happening and what needs to happen in the UCaaS space.
Category: Collaboration
Articles about collaboration technology, tools, and solutions. Explore collaboration solutions with Mindsight.
Hybrid Work and Effective Communication: A Collaboration ReportRead
For some, there is simply no going back to the office full-time. Is your org equipped to handle the new push towards hybrid work environments?
Tech Tools for Today’s Hybrid Workforce: A Collab ReportRead
Remote and hybrid work are becoming the norm at countless companies. There’s just one problem: not enough workers have the tech tools they need to succeed outside the office. Mindsight’s John Irey shares his insights on what is necessary for a successful shift to hybrid or full remote.
9 Advantages Of Cloud For Medium-Sized and Emerging Companies: How Cloud Computing Benefits BusinessRead
The cloud for SMBs brings several advantages, from earnest efficiencies to anytime accessibility. Here are 9 benefits of the cloud.
Collaboration Technology Unleashed: A Collab ReportRead
As we enter a new age where remote work is more often the rule than the exception, effective software-based collaboration tools are everything—and companies know it.
Has Remote Work Worked?Read
It’s been over two years since companies in the U.S. and around the world sent employees home, initially thinking they’d bring them back in a few weeks. That didn’t happen, of course, because the Covid-19 pandemic was just getting started. What happened instead was a remote work revolution—one that’s still going strong.
Leading Productive Remote WorkersRead
For better or worse, depending on your take, remote work is here to stay. Maybe not across the board, but certainly to a far greater degree than in pre-pandemic days.
What’s Happening with Cloud Adoption and UCaaS?: A Collab ReportRead
UCaaS (Unified Communications as a Service) is no longer a “nice to have” feature in the hybrid workplace. Mindsight’s John Irey gives us a rundown of what’s new in this space.
Maximizing Your Contact Center Agent’s Time: A Contact Center ReportRead
Ensuring your agents’ time on the clock is time well-spent starts with forecasting, scheduling, quality management and individualized training. Mindsight and Elevēo share their insight on how to better equip your agents for success.
Lessons Learned During COVID-19: A Cybersecurity ReportRead
It’s been over almost 17 months since COVID-19 forced millions of Americans to work from home How has cybersecurity been effected in this weird time?
