Establish a Trusted Partnership
We are a strategic Managed IT Services provider based in Chicago offering cost effective, secure, 24/7/365 monitoring/management solutions for IT environments of all size. Mindsight’s Managed Services are delivered by the most experienced engineers and consultants who have advanced certifications. Each of our engineers is a highly-certified subject-matter expert in one or more of our specialty areas including: cloud, cybersecurity, infrastructure, collaboration, and contact center. Mindsight is SSAE18 SOC 1 and 2 audited.
Our Managed Services team will act as an extension of your in-house team by supplementing your existing IT staff and providing the knowledge needed to solve your toughest technology challenges. Our mindful, consultative approach has helped businesses in the greater Chicago area and beyond for the past 16 years.
Explore Managed Services
Our cybersecurity experts deliver end-to-end threat intelligence and monitoring to detect and protect against malicious activity and persistent threats. By leveraging our expertise, our managed cybersecurity clients ensure the continued management of their security postures, so together we can confidently respond to a volatile threatscape and protect the data that matters most.
Cloud environments can benefit from the same form of monitoring and maintenance conducted in on-premise data centers. Whether a few applications or your entire environment, let Mindsight keep your cloud-hosted applications and systems in order and performing as expected.Learn More
Backup and Disaster Recovery
Our engineers implement, manage, and test the backup of your data and critical systems to ensure restorability and validate retention. We design, maintain, and test comprehensive disaster recovery solutions to ensure efficient recover inn the event of a disaster.Learn More
Remote Monitoring and Management
We manage your network, storage, servers, hypervisors, and applications. We provide alert monitoring, issue remediation, and ongoing maintenance for your organization, helping you optimize your environment for efficiency and cost savings. If it is part of or supported by your data center, Mindsight can provide ongoing monitoring and maintenance.Learn More
Unified Communications and Contact Center
Our dedicated unified communications services provide secure management of collaboration technologies and contact center environments. Ensure seamless experiences – for both internal users and external clients – by leveraging our expert-level-only engineers so you can dedicate your resources to other priorities.Learn More
“Mindsight wanted to learn about who we were and what we do before sitting down and proposing solutions.”
— Chief Financial Officer, Media Organization
“Of all our managed services providers, Mindsight was the most responsive and came to the table with very creative solutions to our problems.”
— VP of Operations, Healthcare Real Estate Investment Firm
“Byline Bank has been working with Mindsight for over 10 years. Their engineers are an extension of our IT team. They are highly skillful and highly technical.”
— Raj Sampoornam, SVP and CIO , Byline Bank
“They maintain very open communication and provide administrative support when needed. It’s important that we’re never left in the dark, and Mindsight would not let that happen, which is the support reliability we need.”
— Chief Operating Officer, Manufacturing Company
“We were very impressed with Mindsight’s level of knowledge and with their communication. They could always explain a problem or solution in terms everyone could understand easily.”
— Chief Technology Officer, Information Technology and Services Manager
Why Do You Need Managed IT Services?
For many Chicago area companies, routine maintenance, monitoring, and updating of the IT environment can quickly eat up the majority of the IT department’s time and resources. Our clients frequently tell us that the majority of their day is devoted to maintenance and “putting out fires” – making it a challenge to implement new initiatives and make strategic investments in digital transformation.
Invest in peace of mind. Mindsight can help.
At all levels of a Mindsight managed IT services agreement, clients receive 24-hour monitoring services. Day and night, our team has an eye on your environment should something go wrong. We assume the risk so you don’t have to. Your peace of mind is our priority.
Our clients have the freedom to pick and choose the level of attention Mindsight devotes to each technology area. Our managed IT services program is structured to cater to your specific, timely needs.
Implement New Technology Quickly
Mindsight has the resources and experience to deploy new technologies right away, eliminating the time it would take your in-house team to find or train the right people.
Read the latest and most relevant technology news through the Mindsight blog. Our most recent case studies and managed it services articles are below.
February 18, 2021 The recent “Small & Medium Business Trends Report” released by Salesforce contains lots of actionable insights, but this particular detail is a bit surprising: “Only around one in four SMB leaders say the [COVID-19] pandemic has accelerated their investments in…Read More
February 9, 2021 Siobhan Climer This article was originally published in March of 2019. Over the past seven years, cloud technology has taken off. With cloud-based applications, disaster recovery planning, and data storage, the cloud offers a new architecture for businesses looking to improve…Read More
January 14, 2021 A very recent addition to Mindsight’s leadership team, CIO/COO Tad Gralewski re-joined the company in December 2020. Tad was instrumental in refining and driving tremendous growth in Mindsight’s managed services business in the 2013 through 2016 timeframe, but left Mindsight to…Read More