IT Managed Services
Entrust ongoing management and maintenance of your environment to our certified experts.
See what our managed service clients are saying
Questions about managed services?
Mindsight: Your Partner for Managed Services
In the face of IT talent shortages, escalating cybersecurity threats, tightening budgets, rapidly evolving technologies, and mounting expectations from senior leadership, Mindsight emerges as a leading Managed IT Services provider, adept at addressing a wide array of challenges faced by midmarket businesses.
Our team, comprised of expert-only consultants and engineers based in Chicago, boasts profound expertise spanning a multitude of technologies. From comprehensive cloud infrastructure management services to robust cybersecurity solutions, from resilient network infrastructure to efficient collaboration tools, and from BaaS (Backup as a Service) and DRaaS (Disaster Recovery as a Service) to CCaaS (Contact Center as a Service), Mindsight offers you unfettered access to the brightest minds in the IT industry.
We are SSAE18 SOC 2 Type II certified, adhere to ITIL-based, tightly managed processes and regimented Service Level Agreements (SLAs), ensuring consistent, dependable service-delivery. Our approach to recruiting is character and talent-based, ensuring that we bring on board only the most competent and dedicated professionals. This commitment to excellence is reflected in our 90% client renewal rate, one of the highest in the industry.
Our mission is to empower you to focus on scaling your business while we shoulder the responsibility of managing, securing, and optimizing your IT environments. With Mindsight as an extension of your IT team, you can confidently navigate the complex digital landscape. Experience the Mindsight difference, and we’re confident you’ll appreciate the unparalleled value we deliver.
What are the advantages of having a managed IT services provider?
At all levels of a Mindsight managed IT services agreement, clients receive 24-hour monitoring services. Day and night, our team has an eye on your environment should something go wrong. We assume the risk so you don’t have to. Your peace of mind is our priority.
Our clients have the freedom to pick and choose the level of attention Mindsight devotes to each technology area. Our managed IT services program is structured to cater to your specific, timely needs.
New Solutions: Mindsight has the resources and experience to deploy new solutions and technologies right away, eliminating the time it would take your in-house team to find or train the right people.