Risk Nothing with Mindsight's Managed IT Services for the Midmarket

IT talent gaps, evolving cyber risks, shrinking budgets, ever-changing technologies, growing demands from senior leadership. Mindsight is a recognized Managed IT Services provider helping midmarket clients solve a myriad of challenges. Our expert-only consultants and engineers, the largest team of expert-only talent based in Chicago, have deep knowledge across technologies, from cloud infrastructure management services to cybersecurity, network infrastructure to collaboration, BaaS (backup as a service) and DRaaS (disaster recovery as a service) to CCaaS (contact center as a service), giving you access to the brightest minds in IT. Clients trust Mindsight as an extension of their IT teams.

Mindsight is SSAE18 SOC 2 Type II certified. We adhere to ITIL-based, tightly managed processes and regimented SLAs, and utilize industry leading character and talent-based recruiting. Our client renewal rate is 90%, one of the highest in the industry. 

Focus on growing your business and let Mindsight manage, secure and optimize your IT environments. Once you’ve worked with our team, we’re confident you’ll understand the value that Mindsight delivers.

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Access Expertise

Minimize Risk

Gain Flexibility

Implement New Technologies Quickly


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A partnership with Mindsight means peace of mind when you need it the most. See what some of Mindsight’s Managed IT Services customers have said about us. 

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Mindsight Managed Services Areas

  • Managed Cybersecurity and Virtual CISO Services

    Our cybersecurity experts deliver end-to-end threat intelligence, monitoring and management to detect and protect your business and the data it relies on against malicious activity and persistent threats. For clients in need of CISO expertise, our on-demand virtual CISO (vCISO) delivers affordable, comprehensive, performance-based services including security assessments, strategy development, training and ongoing management. 

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  • Managed Cloud Services

    Cloud environments can benefit from the same form of monitoring and management conducted in on-premise data centers. Whether you’re starting your journey to the cloud or already there, Mindsight cloud certified engineers assess your workloads then migrate, manage, and optimize your hybrid cloud environments for optimal performance and cost.  

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  • Managed Backup and Managed Disaster Recovery Services

    Business continuity is critical in today’s climate and Mindsight’s expert-only engineers help you reduce risk by leveraging the cloud and “as a Service” models with advanced backup and DR architectures. Our engineers implement, manage, and test the backup of your data and critical systems to ensure restorability and validate retention.  They assist in developing a documented, executable disaster recovery (DR) plan that includes ongoing testing and management. Our disaster recovery as a service (DRaaS) offering helps protect your most valuable data and ensures continuous business operations. 

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  • Remote Monitoring and Management Services

    We manage your network, storage, servers, hypervisors, and applications. We provide alert monitoring, issue remediation, and ongoing maintenance for your organization, helping you optimize your environment for efficiency and cost savings. If it is part of or supported by your data center, Mindsight’s managed IT support services can provide ongoing monitoring and maintenance.

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  • Desktop as a Service (DaaS)

    Enabling todays hybrid workforce is paramount. As a qualified Desktop as a Service (DaaS) provider, Mindsight leverages the innovative cloud capabilities from Microsoft Azure – with Mindsight’s managed services expertise. Mindsight’s DaaS solution is 100% cloud-based and delivers a superior user experience, enhanced security, and significant cost savings.

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  • Unified Communications as a Service (UCaaS) And Contact Center as a Service (CCaaS)

    Our dedicated unified communications as a service (UCaaS) offerings provide secure management of collaboration technologies and contact center environments. Ensure seamless experiences – for both internal users and external clients – by leveraging our expert- only engineers so you can dedicate your talent and resources to other priorities. 

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Questions About Managed Services?

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See What Our Customers Are Saying

“Byline Bank has been working with Mindsight for over 10 years. Their engineers are an extension of our IT team. They are highly skillful and highly technical.”  

— Raj Sampoornam, SVP and CIO , Byline Bank

“Of all our managed services providers, Mindsight was the most responsive and came to the table with very creative solutions to our problems.” 

— VP of Operations, Healthcare Real Estate Investment Firm


“Mindsight wanted to learn about who we were and what we do before sitting down and proposing solutions.” 

— Chief Financial Officer, Media Organization

We were very impressed with Mindsight’s level of knowledge and with their communication. They could always explain a problem or solution in terms everyone could understand easily.” 

— Chief Technology Officer, Information Technology and Services Manager

“Mindsight is always going above and beyond, which is a differentiator over the competition.” 

— Vice President, Information Systems and Security

Considering a Managed IT Services Provider? Here's What To Look For!

Top 7 Things to Look for in a Managed Service Provider

Read our blog, 7 Things To Look For In A Managed Services Provider.

Invest in peace of mind. Outsource IT to a trusted managed services provider like Mindsight – versus dealing with IT recruiting firms for talent. Our roots are in Chicago and for nearly 20 years, Mindsight has been a recognized partner to midmarket organizations across industries and around the globe. 

The Advantages of Having a Managed IT Services Provider

Minimize Risk

At all levels of a Mindsight managed IT services agreement, clients receive 24-hour monitoring services. Day and night, our team has an eye on your environment should something go wrong. We assume the risk so you don’t have to. Your peace of mind is our priority.

Gain Flexibility

Our clients have the freedom to pick and choose the level of attention Mindsight devotes to each technology area. Our managed IT services program is structured to cater to your specific, timely needs.

Implement New Technologies Quickly

Mindsight has the resources and experience to deploy new technologies right away, eliminating the time it would take your in-house team to find or train the right people.

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Mindsight Blog

Read the latest and most relevant technology news through the Mindsight blog. Our most recent case studies and managed it services articles are below.

Data Backup / Disaster Recovery, Industry News, Managed IT Services, Security

  October 19, 2021 by Siobhan Climer and Mishaal Khan This article was originally published in August of 2019. If we were to write a story on every reported data breach from the first three quarters of 2021, some poor person would be churning out 1,291…

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Managed IT Services

  September 23, 2021 These days technology is at the core of every industry, from healthcare and education to financial services and manufacturing. That’s why IT is more important than ever before. And while mid-market companies are aware of this, many can’t find or afford…

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Managed IT Services, Security

September 9, 2021   In late December of 2020, Mindsight’s Cybersecurity Practice Lead and vCISO Mishaal Khan said something he’d said many times before and that he continues to say over and over again to anyone who’ll listen. In short: Too many companies, SMBs especially,…

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