Establish a Trusted Partnership
We are a strategic Managed IT Services provider based in Chicago offering cost effective, secure, 24/7/365 monitoring/management solutions for IT environments of all size. Mindsight’s Managed Services are delivered by the most experienced engineers and consultants who have advanced certifications. Each of our engineers is a highly-certified subject-matter expert in one or more of our specialty areas including: cloud, cybersecurity, infrastructure, collaboration, and contact center. Mindsight is SSAE18 SOC 1 and 2 audited.
Our Managed Services team will act as an extension of your in-house team by supplementing your existing IT staff and providing the knowledge needed to solve your toughest technology challenges. Our mindful, consultative approach has helped businesses in the greater Chicago area and beyond for the past 16 years.
Explore Managed Services
Our cybersecurity experts deliver end-to-end threat intelligence and monitoring to detect and protect against malicious activity and persistent threats. By leveraging our expertise, our managed cybersecurity clients ensure the continued management of their security postures, so together we can confidently respond to a volatile threatscape and protect the data that matters most.
Cloud environments can benefit from the same form of monitoring and maintenance conducted in on-premise data centers. Whether a few applications or your entire environment, let Mindsight keep your cloud-hosted applications and systems in order and performing as expected.Learn More
Backup and Disaster Recovery
Our engineers implement, manage, and test the backup of your data and critical systems to ensure restorability and validate retention. We design, maintain, and test comprehensive disaster recovery solutions to ensure efficient recover inn the event of a disaster.Learn More
Remote Monitoring and Management
We manage your network, storage, servers, hypervisors, and applications. We provide alert monitoring, issue remediation, and ongoing maintenance for your organization, helping you optimize your environment for efficiency and cost savings. If it is part of or supported by your data center, Mindsight can provide ongoing monitoring and maintenance.Learn More
Unified Communications and Contact Center
Our dedicated unified communications services provide secure management of collaboration technologies and contact center environments. Ensure seamless experiences – for both internal users and external clients – by leveraging our expert-level-only engineers so you can dedicate your resources to other priorities.Learn More
“Mindsight wanted to learn about who we were and what we do before sitting down and proposing solutions.”
— Chief Financial Officer, Media Organization
“Of all our managed services providers, Mindsight was the most responsive and came to the table with very creative solutions to our problems.”
— VP of Operations, Healthcare Real Estate Investment Firm
“Byline Bank has been working with Mindsight for over 10 years. Their engineers are an extension of our IT team. They are highly skillful and highly technical.”
— Raj Sampoornam, SVP and CIO , Byline Bank
“They maintain very open communication and provide administrative support when needed. It’s important that we’re never left in the dark, and Mindsight would not let that happen, which is the support reliability we need.”
— Chief Operating Officer, Manufacturing Company
“We were very impressed with Mindsight’s level of knowledge and with their communication. They could always explain a problem or solution in terms everyone could understand easily.”
— Chief Technology Officer, Information Technology and Services Manager
Why Do You Need Managed IT Services?
For many Chicago area companies, routine maintenance, monitoring, and updating of the IT environment can quickly eat up the majority of the IT department’s time and resources. Our clients frequently tell us that the majority of their day is devoted to maintenance and “putting out fires” – making it a challenge to implement new initiatives and make strategic investments in digital transformation.
Invest in peace of mind. Mindsight can help.
At all levels of a Mindsight managed IT services agreement, clients receive 24-hour monitoring services. Day and night, our team has an eye on your environment should something go wrong. We assume the risk so you don’t have to. Your peace of mind is our priority.
Our clients have the freedom to pick and choose the level of attention Mindsight devotes to each technology area. Our managed IT services program is structured to cater to your specific, timely needs.
Implement New Technology Quickly
Mindsight has the resources and experience to deploy new technologies right away, eliminating the time it would take your in-house team to find or train the right people.
Read the latest and most relevant technology news through the Mindsight blog. Our most recent case studies and managed it services articles are below.
May 13, 2021 by Siobhan Climer This article was originally published in February 2019. Congratulations! You’ve just finalized your backup and disaster recovery plan, ensured every step was tested and validated, and created SOPs so that when a disaster strikes, everything will be sorted without…Read More
April 29, 2021 In the days before almost every business became tech-centric, IT support consisted of on-call computer repair specialists who’d swoop in when Phil in accounting’s desktop crashed, rolling their eyes and sighing while they cleaned up his latest mess. This trope was…Read More
April 27, 2021 by Siobhan Climer This article was originally published in November of 2019. According to recent research reported by CIO.com, nearly half of midmarket CIOs (Chief Information Officers) and IT executives report to the CEO, while 23% report to the CFO (Chief…Read More