IT Managed Services

Entrust ongoing management and maintenance of your environment to our certified experts.

Managed Cloud
Mindsight's certified engineers assess, migrate, manage, and optimize your hybrid cloud for peak performance and cost-effectiveness.
Remote Monitoring and Management
Mindsight manages your IT infrastructure, providing alert monitoring, issue remediation, and maintenance, optimizing for efficiency and cost savings with our RMM services.
Managed Cybersecurity
Our experts provide end-to-end threat intelligence, monitoring, and management to protect your business and its data with our SOC and vCISO services.

Managed Disaster Recovery
Mindsight's engineers leverage cloud and "as a Service" models for advanced risk reduction, implementing, managing, and testing backup and disaster recovery systems.
Managed Voice & Contact Center
Mindsight manages your IT infrastructure, providing alert monitoring, issue remediation, and maintenance, optimizing for efficiency and cost savings.
IT Help Desk
Help desk services offer technical support, resolving IT issues efficiently, ensuring seamless operations, and enhancing customer and employee experiences.

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Expert-Only Engineers

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Customer Retention

SSAE18 SOC 2 Type II Certified

Years in the Business

See what our managed service clients are saying

“Byline Bank has been working with Mindsight for over 10 years. Their engineers are an extension of our IT team. They are highly skillful and highly technical.”

The Mindsight team has been our MSP for almost a decade. They keep current with industry best practices.Their proactive approach to things has likely saved us much grief over the years.They keep us informed of risks and opportunities in our system. This helps us spend funds wisely.Mindsight gives us exactly what we need; a safe, reliable, and cost-effective system.

The Mindsight team serves as a wonderful partner for the district. The team proactively communicates and works around the clock to keep the district up and running with little to no interruptions in our everyday operations.

Mindsight: Your Partner for Managed Services

In the face of IT talent shortages, escalating cybersecurity threats, tightening budgets, rapidly evolving technologies, and mounting expectations from senior leadership, Mindsight emerges as a leading Managed IT Services provider, adept at addressing a wide array of challenges faced by midmarket businesses.

Our team, comprised of expert-only consultants and engineers based in Chicago, boasts profound expertise spanning a multitude of technologies. From comprehensive cloud infrastructure management services to robust cybersecurity solutions, from resilient network infrastructure to efficient collaboration tools, and from BaaS (Backup as a Service) and DRaaS (Disaster Recovery as a Service) to CCaaS (Contact Center as a Service), Mindsight offers you unfettered access to the brightest minds in the IT industry.

We are SSAE18 SOC 2 Type II certified, adhere to ITIL-based, tightly managed processes and regimented Service Level Agreements (SLAs), ensuring consistent, dependable service-delivery. Our approach to recruiting is character and talent-based, ensuring that we bring on board only the most competent and dedicated professionals. This commitment to excellence is reflected in our 90% client renewal rate, one of the highest in the industry.

Our mission is to empower you to focus on scaling your business while we shoulder the responsibility of managing, securing, and optimizing your IT environments. With Mindsight as an extension of your IT team, you can confidently navigate the complex digital landscape. Experience the Mindsight difference, and we’re confident you’ll appreciate the unparalleled value we deliver.

What are the advantages of having a managed IT services provider?

Minimize Risk

At all levels of a Mindsight managed IT services agreement, clients receive 24-hour monitoring services. Day and night, our team has an eye on your environment should something go wrong. We assume the risk so you don’t have to. Your peace of mind is our priority.

Gain Flexibility

Our clients have the freedom to pick and choose the level of attention Mindsight devotes to each technology area. Our managed IT services program is structured to cater to your specific, timely needs.

Swift Implementation

New Solutions: Mindsight has the resources and experience to deploy new solutions and technologies right away, eliminating the time it would take your in-house team to find or train the right people.

Whitepaper: How Midmarket Companies Leverage Managed Services

Learn the key benefits of managed services and get guidance on selecting the right MSP.

How Midmarket Companies Leverage Managed Services

A must-read for any business leader or decision-maker looking to understand the value of managed services and how to effectively leverage them for their organization.

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