Establish a Trusted Partnership

We are a strategic Managed IT Services provider offering custom, cost effective, 24/7/365 monitoring/management solutions for IT environments of all size. Mindsight’s Managed Services are delivered by the most experienced engineers and consultants who have advanced certifications. Each of our engineers is a highly-certified subject-matter expert in one or more of our specialty areas including: cloud, cybersecurity, infrastructure, collaboration, and contact center. 

Our Managed Services team will act as an extension of your in-house team by supplementing your existing IT staff and providing the knowledge needed to solve your toughest technology challenges. Our mindful, consultative approach has helped businesses in the greater Chicago land area and beyond for the past 15 years. 

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Minimize Risk


Implement New Technology Quickly

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A partnership with Mindsight means peace of mind when you need it the most. See what some of Mindsight’s Managed Services customers have said about us. 

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Mindsight Managed Services Areas

  • Cybersecurity

    Our cybersecurity experts deliver end-to-end threat intelligence and monitoring to detect and protect against malicious activity and persistent threats. By leveraging our expertise, our managed cybersecurity clients ensure the continued management of their security postures, so together we can confidently respond to a volatile threatscape and protect the data that matters most. 


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  • Cloud Services

    Cloud environments can benefit from the same form of monitoring and maintenance conducted in on-premise data centers. Whether a few applications or your entire environment, let Mindsight keep your cloud-hosted applications and systems in order and performing as expected.

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  • Backup and Disaster Recovery

    Our engineers implement, manage, and test the backup of your data and critical systems to ensure restorability and validate retention. We design, maintain, and test comprehensive disaster recovery solutions to ensure efficient recover inn the event of a disaster.

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  • Remote Monitoring and Management

    We manage your network, storage, servers, hypervisors, and applications. We provide alert monitoring, issue remediation, and ongoing maintenance for your organization, helping you optimize your environment for efficiency and cost savings. If it is part of or supported by your data center, Mindsight can provide ongoing monitoring and maintenance.

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  • Unified Communications and Contact Center

    Our dedicated unified communications services provide secure management of collaboration technologies and contact center environments. Ensure seamless experiences – for both internal users and external clients – by leveraging our expert-level-only engineers so you can dedicate your resources to other priorities. 

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Questions About Managed Services?

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See What Our Customers Are Saying

“Mindsight wanted to learn about who we were and what we doing before sitting down and proposing solutions.” 

— Chief Financial Officer, Media Organization


“Of all our managed services providers, Mindsight was the most responsive and came to the table with very creative solutions to our problems.” 

— VP of Operations, Healthcare Real Estate Investment Firm


“I can pick up the phone and call someone from Mindsight’s senior management. We can talk everything over, which is important when dealing with larger support partners.” 

— Manager of IT Services, Food Production Company


“They maintain very open communication and provide administrative support when needed. It’s important that we’re never left in the dark, and Mindsight would not let that happen, which is the support reliability we need.” 

— Chief Operating Officer, Manufacturing Company


“We were very impressed with Mindsight’s level of knowledge and with their communication. They could always explain a problem or solution in terms everyone could understand easily.” 

— Chief Technology Officer, Information Technology and Services Manager


Why Do You Need Managed IT Services?

For many Chicago area companies, routine maintenance, monitoring, and updating of the IT environment can quickly eat up the majority of the IT department’s time and resources. Our clients frequently tell us that the majority of their day is devoted to maintenance and “putting out fires” – making it a challenge to implement new initiatives and make strategic investments in digital transformation. 

Invest in peace of mind. Mindsight can help.

The Advantages of Having a Managed IT Services Provider

Minimize Risk

At all levels of a Mindsight managed IT services agreement, clients receive 24-hour monitoring services. Day and night, our team has an eye on your environment should something go wrong. We assume the risk so you don’t have to. Your peace of mind is our priority.


Our clients have the freedom to pick and choose the level of attention Mindsight devotes to each technology area. Our managed IT services program is structured to cater to your specific, timely needs.

Implement New Technology Quickly

Mindsight has the resources and experience to deploy new technologies right away, eliminating the time it would take your in-house team to find or train the right people.

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Mindsight Blog

Read the latest and most relevant technology news through the Mindsight blog. Our most recent case studies and managed it services articles are below.

Contact and Call Center, Industry News, Managed IT Services

  Updated September 15, 2020 by Siobhan Climer, John Irey,and Kleid Gjataj The Chief Operations Officer (COO) is the second-highest ranking executive in most corporations. A Chief Executive Officer (CEO) provides the vision; the COO executes that vision.  It may seem odd to think of…

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Cloud Computing, Data Storage, Industry News, Managed IT Services, Technology

  Updated September 10, 2020 by Siobhan Climer and Mike Czerniak The as-a-service label has been utilized in every facet of the technological sphere. In fact, there are some within the industry who advocate for an “everything-as-a-service” model, which is simply suggesting that anything can…

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Managed IT Services, Mindsight News and Giving Back

  September 3, 2020 Kim Kiefer, Mindsight’s Director of Customer Experience, sat down with us to discuss Mindsight’s approach to customer relations, and how the team brings value to maintaining a positive relationship with our customers. As a managed services provider (MSP), Mindsight centers its…

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