In a world where wireless devices proliferate like tribbles, no business or organization can exist without robust wireless networks. Mindsight’s Ryan Hanna shares his thoughts on the future of connectivity.
Meet Mindsight: Ryan Hanna, Principal Solutions ArchitectRead
Mindsight sat down with our newest Principal Solutions Architect, Ryan Hanna, to get to know him, and his processes, a little better.
Has Customer Service Post-Covid Gotten Worse?Read
Here’s an understatement: The Covid-19 pandemic changed a lot of things. One of them is customer service. From the start to the present, according to multiple surveys, it’s gotten a lot worse.
Meet Mindsight: Tyler Duncan, Cloud Team LeadRead
We sat down with Cloud Services Team Lead Tyler Duncan and spoke about his day-today at Mindsight, how he views client success, and his most memorable experiences working in IT.
IT Talent: What’s in Store in 2024Read
Companies are still having trouble finding and retaining IT talent. That won’t change for the foreseeable future. Mindsight talks about what you can expect in 2024, and how to ensure you’re working with the very best.
Top IT Challenges for Municipal Governments: A Technology ReportRead
IT challenges abound these days, and that applies to any organization that relies on tech. Municipal governments are no exception. Mindsight breaks down what local governments need to do in order to protect themselves and their digital environments.
The Role of CFO’s in Economic Uncertainty: A Technology ReportRead
CFOs in remain concerned about how best to control costs, invest in growth and maintain a competitive edge by leveraging emerging technologies and partnerships. Mindsight discusses what to expect in 2024.
What is a SOC and Why is it Important?: A Managed Services ReportRead
The relationship between SOC (Security Operations Center) and managed services is closely intertwined, as managed services often play a significant role in enhancing the effectiveness and efficiency of a SOC. Mindsight breaks down the importance of both.
Kari’s Law and Ray Baum’s Act: What’s New in 2023Read
It’s been a few years since we last wrote about two federal statutes that bolster emergency 9-1-1 calling: Kari’s Law and Section 506 of RAY BAUM’S Act. They went into effect for all 50 states in early 2018 and early 2021, respectively, and soon thereafter covered millions of remote workers as well.
Digital Priorities in State and Local: A Technology ReportRead
“The top priorities of state and local government CIOs in 2023 are digital transformation, legacy modernization, and addressing cybersecurity risks. However, competing expectations and a lack of understanding of the possibilities digital offers challenge their ability to establish a shared vision.
