A McKinsey study found that 66% of executives across the globe see reskilling and upskilling as a top priority; yet, only 16% of those same individuals felt prepared to facilitate this training. Find out how IT leaders are evaluating the upskill vs augment debate.
Category: Cloud Computing
Articles about cloud computing, deployment models, cloud strategy, cloud security, and more. Explore cloud computing with Mindsight.
Diving Deeper into Desktop as a Service: A Cloud ReportRead
November 17, 2020 When VDI solutions came into the market in 2006, they delivered a more customized desktop experience for users, regardless of the location or device on which users were working. In addition to mobility and flexibility, VDI also provided greater security and ease of management – compared to managing individual PC’s. However, […]
Gartner’s Resilient Delivery Predictions: Part 3 of 3Read
November 13, 2020 By: Kim Morgan Each year, research firm Gartner unveils the top strategic technology trends at its annual IT Symposium/Xpo America’s conference. This year was no different, except the conference was held virtually instead of in-person. This year, Gartner emphasized how COVID-19 affected companies and organizations. It also highlighted the need to focus […]
Gartner’s Location Independence Technology Predictions: Part 2 of 3Read
November 3, 2020 By: Kim Morgan Each year, research firm Gartner unveils the top strategic technology trends at its annual IT Symposium/Xpo America’s conference. This year was no different, except the conference was held virtually instead of in-person. Indeed, a virtual symposium is probably the most “2020” thing right now. Gartner underscored how companies need […]
Gartner’s People-Centric Technology Predictions: Part 1 of 3Read
October 27, 2020 By: Kim Morgan Each year, research firm Gartner unveils the top strategic technology trends at its annual IT Symposium/Xpo America’s conference. This year was no different, except the conference was held virtually instead of in-person. Indeed, a virtual symposium is probably the most “2020” thing right now. Gartner underscored how companies need […]
EHRConnect: Epic Integration Eases Healthcare Contact Center Experience: UpdatedRead
Updated October 20, 2020 This article was originally published in August of 2019. Healthcare institutions face a unique challenge when it comes to providing a seamless patient experience. When patients attempt to contact a provider, they are often faced with a complex interactive voice response. In a new era of COVID-19, the patient experience has […]
Contact Center as a Service (CCaaS): A Contact Center ReportRead
September 29, 2020 The modern version of a contact center, also referred to as a call center, houses much more than headset-wearing customer service reps and rows of phones. Equipped with the latest technology and located largely in the Americas and Europe, an increasing number of them aren’t even centers in the traditional sense […]
End of Life Phones Get an Extension for 2020Read
September 24, 2020 After nearly two decades in service and one decade of being unserviceable, many of Cisco’s older phones are about to face the final curtain. Or are they? Many that heard the news in recent months have likely been panic-stricken about replacing the impacted phones. Fortunately, Cisco just issued a bit of […]
What Is IaaS, PaaS, and SaaS? Examples and Definitions: A Cloud ReportRead
Updated September 10, 2020 by Siobhan Climer and Mike Czerniak The as-a-service label has been utilized in every facet of the technological sphere. In fact, there are some within the industry who advocate for an “everything-as-a-service” model, which is simply suggesting that anything can be commoditized – not the most radical statement ever. Regardless, […]
What Is Everything As A Service (XaaS)? A Cloud Computing ReportRead
What is everything-as-a-service (XaaS)? See how Gartner and other analysts forecast cloud computing and the servitization of tech for 2020 and beyond.
