A McKinsey study found that 66% of executives across the globe see reskilling and upskilling as a top priority; yet, only 16% of those same individuals felt prepared to facilitate this training. Find out how IT leaders are evaluating the upskill vs augment debate.
When VDI solutions came into the market in 2006, they delivered mobility and flexibility. VDI also provided greater security and ease of management. Learn how they can work for you.
For a long time, organizations focused on efficiency, which resulted in streamlined but brittle processes. Gartner recommends fortifying these systems in order to keep your environment safe.
Location independence is crucial for businesses to succeed in a “together but apart” society. Learn about 3 tech trends that point to this.
Each year, research firm Gartner unveils technology trends at its annual conference. Find out what they deemed to be the top things to watch in 2021.
CRM systems are a necessity for many institutions. Unfortunately, most CRMs fall short in healthcare. Learn how EDCi’s EHRConnect bridges that gap.
The cloud contact center provides a number of advantages over the traditional model. Our expert discusses why you should consider the cloud for your CC.
After nearly two decades in service and one decade of being unserviceable, many of Cisco’s older phones are about to face the final curtain. Or are they?
Are you using cloud computing effectively? Many ask what is IaaS, PaaS, and SaaS – and are already using all three models. Read for examples, definitions, and to find out the most common use cases.
What is everything-as-a-service (XaaS)? See how Gartner and other analysts forecast cloud computing and the servitization of tech for 2020 and beyond.