September 21, 2021 This was originally published in July of 2016 In every industry, there’s always an unknown element when working with a third-party company or partner. Different companies are structured in different ways, and it may not always be as you might suspect. For example, when meeting with a Managed Services Provider, such […]
Businesses today extend IT teams to remain agile in the face of constant changes in the technology market, leaning on partners to fill gaps and provide consultative expertise.
We like to feature a Mindsight employee in our blog as often as possible. Our people are our most valuable assets – and our success is due to their knowledge, work-ethic, commitment, and focus on our clients’ successes. Today’s “Meet the Expert” spotlight is on Brian Lareau.
As part of an ongoing interview series highlighting Mindsight’s industry-leading talent, we’re kicking things off during Women’s History Month with two of our esteemed colleagues, Senior Network Engineer Janet Knotts and Systems Engineer Kamila Bizior.
We asked Mindsight CIO, Tad Gralewski a few questions about his career path, his outlook on tech in 2021, and his views on customer service.
Mindsight’s Security Solutions Architect, Mishaal Khan, explores cybersecurity during COVID-19 and security awareness in among remote workers in a recent interview.
As of March 27th, 48 states, excluding only Iowa and Maine, have issued state-wide school closures. The shutdown of schools across the U.S. due to the coronavirus outbreak leaves school districts scrambling to shift resources towards virtual learning for remote students.
September 3, 2020 Kim Kiefer, Mindsight’s Director of Customer Experience, sat down with us to discuss Mindsight’s approach to customer relations, and how the team brings value to maintaining a positive relationship with our customers. As a managed services provider (MSP), Mindsight centers its strategy on the expert-level-only engineers that deliver technology services to […]
The magnitude of the coronavirus pandemic has overwhelmed contact centers. How can you continue to deliver on an exceptional customer experience during Covid-19?
The Jobs Report and hard data on tech sector layoffs leaves little to the imagination as to the fate of the economy. So why are IT tech leaders optimistic?