As of March 27th, 48 states, excluding only Iowa and Maine, have issued state-wide school closures. The shutdown of schools across the U.S. due to the coronavirus outbreak leaves school districts scrambling to shift resources towards virtual learning for remote students.
The magnitude of the coronavirus pandemic has overwhelmed contact centers. How can you continue to deliver on an exceptional customer experience during Covid-19?
The sudden disruption to typical work by Covid-19 means most organizations do not have a Stanford professor-designed WAH policy. Instead, businesses have been tasked with reactively determining whether today is the day to make the remote announcement.
Did everyone bring their laptops home last night? Do we have VPN? How will we conduct business meetings? Can we salvage our company culture when we’re not together?
Meet Matt Thode, Mindsight’s Director of Service Delivery. Matt lays out the trends in IT service delivery, technology adoption, and the unique value an MSP like Mindsight provides.
2019 was a busy year. From dHCI to a measurable shift toward multicloud deployments, technology remains in flux. Check out our list of the top technology stories of 2019.
The time for predictions is upon us. Here’s our analysis on the top technology trends of 2020 – and the impact they will have on businesses around the globe.
dHCI is the next evolutionary step in data center architecture. Come learn what it is all about at our live Chicago tech event on 10/30/19.
How does collaboration technology shape the future of remote work? Find out on 9/19/19. Register today.
Today, organizations around the world rely on the CIO to design and implement technology strategy that leads the business to success. This individual is a leader, directing strategy, delivering everything from data availability to security, and ensuring the organization successfully employs technology resources.
A shift in network management looms, and SDN infrastructure management provides a potential proactive solution. Are IT professionals ready?