As part of an ongoing interview series highlighting Mindsight’s industry-leading talent, we’re kicking things off during Women’s History Month with two of our esteemed colleagues, Senior Network Engineer Janet Knotts and Systems Engineer Kamila Bizior.
We asked Mindsight CIO, Tad Gralewski a few questions about his career path, his outlook on tech in 2021, and his views on customer service.
Mindsight’s Security Solutions Architect, Mishaal Khan, explores cybersecurity during COVID-19 and security awareness in among remote workers in a recent interview.
As of March 27th, 48 states, excluding only Iowa and Maine, have issued state-wide school closures. The shutdown of schools across the U.S. due to the coronavirus outbreak leaves school districts scrambling to shift resources towards virtual learning for remote students.
September 3, 2020 Kim Kiefer, Mindsight’s Director of Customer Experience, sat down with us to discuss Mindsight’s approach to customer relations, and how the team brings value to maintaining a positive relationship with our customers. As a managed services provider (MSP), Mindsight centers its strategy on the expert-level-only engineers that deliver technology services to […]
The magnitude of the coronavirus pandemic has overwhelmed contact centers. How can you continue to deliver on an exceptional customer experience during Covid-19?
The Jobs Report and hard data on tech sector layoffs leaves little to the imagination as to the fate of the economy. So why are IT tech leaders optimistic?
In 2013, Kari Dunn was killed by her estranged husband in a Texas hotel room. Her death sparked legislation – Kari’s Law – to make direct dial of 911 a Federal mandate.
If you yourself are from the cybersecurity sector or are familiar with cybersecurity practices, you have likely come across Red Team vs Blue Team language. These names simply apply to the different facets of cybersecurity roles in a single organization.
It might seem counterintuitive, but a crisis could just be the perfect time for a technology refresh. Find out the 5 signs now is the time to take on those long-term IT projects.