The time for predictions is upon us. Here’s our analysis on the top technology trends of 2020 – and the impact they will have on businesses around the globe.
The CFO and CIO could join forces to help derisk the business – but do they? Find out why the CFO and CIO can and should work together.
The rise in ransomware is threatening an increasing number of organizations, from small businesses to the enterprise. How can you protect yourself from a ransomware attack?
Chatbots in the call center are more relevant than ever for customers seeking frictionless experiences. Find out how chatbots fit into the customer journey.
Business intelligence means making smart, data-driven decision. Find out how cloud analytics improve BI for businesses of every size.
Today, organizations around the world rely on the CIO to design and implement technology strategy that leads the business to success. This individual is a leader, directing strategy, delivering everything from data availability to security, and ensuring the organization successfully employs technology resources.
Cisco buys Acacia in yet another optics-based acquisition, showcasing Cisco’s commitment to optical coherent technology.
How do cybersecurity vs regulatory compliance frameworks overlap and interact to protect businesses, consumers, and data?
What’s the difference between WFM vs WFO? Workforce management is a subset of workforce optimization, both leading to an improved customer experience.
Event correlation is a technique that for analyzing a large set of event points and identifying relationships or patterns that signal a security threat.