Technology has long been a driving force in the healthcare industry, but never more than it is today. Mindsight discusses the role of technology in healthcare today.
The cloud ceiling keeps rising, not just for enterprise-level businesses. Mindsight’s Nick Stover discusses the rise of cloud adoption among small and medium-sized businesses.
There is a huge amount of liability associated when any business is attacked. When healthcare organizations are attacked, lives are at risk. What can be done?
So far in 2021, ransomware attacks have increased 102% compared to the same period in 2020, and the impact of these attacks continues to grow. Find out how disaster recovery and ransomware are connected and how you can protect yourself from this growing threat.
“CISA, FBI, and HHS have credible information of an increased and imminent cybercrime threat to U.S. hospitals and healthcare providers.” Yikes! Find out how healthcare handles data breaches.
CRM systems are a necessity for many institutions. Unfortunately, most CRMs fall short in healthcare. Learn how EDCi’s EHRConnect bridges that gap.
Here are four ways artificial intelligence improves healthcare accessibility today. Find out how conversational AI and RPA give patient’s higher quality care.
Better appointment scheduling is possible if you leverage AI for the patient experience. Learn strategies for implementing health technologies as Covid-19 restrictions lift.
While the five-level triage system is more valid and reliable than more rudimentary systems (i.e. a three-level system), hospitals and the healthcare industry as a whole is moving towards relying on predictive analytics that are more accurate, unbiased, and successful. In fact, 57% of executive forecast predictive analytics will save the organization 15% or more over the next five years.
Finding a way for contact center agents to improve patient service delivery and reduce the time needed to give patients’ answers is essential to providing an excellent patient experience. Enter EDCi’s EHRConnect.