The cloud ceiling keeps rising, not just for enterprise-level businesses. Mindsight’s Nick Stover discusses the rise of cloud adoption among small and medium-sized businesses.
The IT services that affect healthcare are different than every other industry. With a focus on patient safety, HIPAA compliance, PHI security, and the technology impacting Health IT, our blogs focus on the experiences we have with our current clients and the trends hovering right around the corner. Explore how technology and IT solutions impact healthcare.
Ransomware and Healthcare, Lives in the Balance: A Cybersecurity ReportRead
There is a huge amount of liability associated when any business is attacked. When healthcare organizations are attacked, lives are at risk. What can be done?
How Disaster Recovery and Ransomware Intersect: A Disaster Recovery ReportRead
So far in 2021, ransomware attacks have increased 102% compared to the same period in 2020, and the impact of these attacks continues to grow. Find out how disaster recovery and ransomware are connected and how you can protect yourself from this growing threat.
Ransomware Skyrockets in Healthcare: A Cybersecurity ReportRead
“CISA, FBI, and HHS have credible information of an increased and imminent cybercrime threat to U.S. hospitals and healthcare providers.” Yikes! Find out how healthcare handles data breaches.
EHRConnect: Epic Integration Eases Healthcare Contact Center Experience: UpdatedRead
CRM systems are a necessity for many institutions. Unfortunately, most CRMs fall short in healthcare. Learn how EDCi’s EHRConnect bridges that gap.
4 Ways Artificial Intelligence Improves Healthcare Accessibility: A Contact Center ReportRead
Here are four ways artificial intelligence improves healthcare accessibility today. Find out how conversational AI and RPA give patient’s higher quality care.
Better Appointment Scheduling: Leverage AI In The Contact Center With EDCi’s EHRConnectRead
Better appointment scheduling is possible if you leverage AI for the patient experience. Learn strategies for implementing health technologies as Covid-19 restrictions lift.
Predictive Analytics Improve Patient Care: A HealthTech ReportRead
While the five-level triage system is more valid and reliable than more rudimentary systems (i.e. a three-level system), hospitals and the healthcare industry as a whole is moving towards relying on predictive analytics that are more accurate, unbiased, and successful. In fact, 57% of executive forecast predictive analytics will save the organization 15% or more over the next five years.
EDCi’s EHRConnect: Epic Integration Eases Healthcare Contact Center ExperienceRead
Finding a way for contact center agents to improve patient service delivery and reduce the time needed to give patients’ answers is essential to providing an excellent patient experience. Enter EDCi’s EHRConnect.
Cybersecurity Vs Regulation: Understanding Dueling Compliance FrameworksRead
How do cybersecurity vs regulatory compliance frameworks overlap and interact to protect businesses, consumers, and data?