Security in the Contact Center: A Contact Center ReportRead

Among the most vulnerable cybersecurity targets are contact centers, where security and privacy are often the weakest links. Sadly, it’s difficult to trace fraud attempts back to the perpetrators. Mindsight’s Kleid Gjataj shares insights on what you can do to protect your contact center.

The Value of Collaboration Between a CISO and CEORead

Cybercriminals are targeting SMBs because so many of those SMBs think they’ll never be targeted. Consequently, they see little or no need for robust cybersecurity protection. It’s an antiquated and enormously risky mindset that confounds cybersecurity experts. And it’s something that needs to be remedied.  

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