The rise in cyber attacks means increased scrutiny on security trends of 2019 and beyond. Find out how other organizations are investing.
In yet another indication of their focus on collaboration, Cisco acquires Voicea, an innovative AI-based collaboration tool.
Disaster recovery in the cloud is now common. Learn how businesses achieve IT resilience, whether in Azure or AWS, via disaster recovery solutions.
In early August, Amazon announced new initiatives around renewable data centers in the form of two power projects – a 23.2MW wind farm in Cork, Ireland and a 45MW solar farm in Virginia, USA – that will generate energy used to power AWS data centers.
While the big name breaches of 2019 are certainly captivating – think Fortnite, Facebook, Canva, and Capital One – the fact is that “the majority of breaches reported this year had a moderate to low severity score”, exposing 10,000 or fewer records.
Manufacturers that focus on customer communications see value in leveraging contact center technology to build a personalized and centralized call center experience.
How does collaboration technology shape the future of remote work? Find out on 9/19/19. Register today.
The cloud in higher education is creating a digital transformation, impacting how users access, share, and use applications both on- and off-campus.
Finding a way for contact center agents to improve patient service delivery and reduce the time needed to give patients’ answers is essential to providing an excellent patient experience. Enter EDCi’s EHRConnect.
The idea behind intent-based networking is that it integrates machine learning and artificial intelligence to deliver automated actionable intelligence.