April 15, 2015 Cisco UCS Director, formerly known as “Cloupia”, has strived to constantly expand upon the value of modern data center infrastructure components ever since Cisco announced the product’s acquisition in late 2012. On average, 75% of an IT Systems Administrator’s day is spent on configuration changes and troubleshooting of unintegrated compute, network, […]
7 Key Differentiators Explain Why the Nimble CASL Architecture Continues to Disrupt the Storage IndustryRead
Nimble Storage has a unique architecture that lends several key advantages. Learn the benefits on the Mindsight Advanced Technology Blog.
What Automation Means For The Future Of Network EngineeringRead
Updated: October 30, 2018 (Originally Posted: April 4, 2015) Now known as the Fourth Industrial Revolution, the rise of AI and machine learning is expected to dramatically affect the IT sector and the wider global economy. 85% of the jobs people will have by 2030 – just 12 years away – don’t even exist […]
5 Contact Center Trends that Demand Your AttentionRead
April 2, 2015 Much like contact center managers who are looking to set their budgets, consultants are often asked about what is new, where training dollars should be spent, and what areas of technology should be evaluated. Daniela, a blogger for Fonolo, recently posted a useful blog entitled 10 Important Contact Center Statistics for […]
How To Use Cisco ACI To Deploy A Best Practice Configuration Down to the Network in SecondsRead
Cisco ACI can deliver an optimized network traffic flow using templates. Learn more on the Mindsight Advanced Technology Blog.
The Growing Threat of DDoS Attacks – Mitigation Remains a ChallengeRead
DDoS attacks can shut down your network. Learn about the growing threat of these attacks on the Mindsight Advanced Technology Blog.
Email Queuing Comes to Finesse in UCCX 10.6Read
March 16, 2015 We recently talked about what was new in UCCX and whether or not the upgrades are worth it. One of the biggest features in UCCX 10.6 is the ability for agents using the Finesse Agent Desktop to handle routed emails using the new email gadget. This feature, alone, may be enough […]
Software Defined Storage – A Game Changing InnovationRead
March 11, 2015 Software Defined Datacenters or (SDDC) have been the major architectural milestone for the data center virtualization industry. Compute resources have been effectively virtualized to be mobile and flexible, however, storage and networking still exist as less pliable programmatic, granular, and modular design components in virtualization. In his post, “VMware’s Strategy for […]
How to Integrate Cisco Call Manager with CICRead
Cisco and the CIC contact center platform can work together to make both better. Learn how to integrate Cisco call manager with CIC in this blog.
Evaluating Cloud for BusinessRead
March 4, 2015 Over the past few years, the cloud computing landscape has captivated consumer audiences with its flexibility and lean consumption ideology. The technology marketplace has reached critical mass in complexity with a myriad of application deployment options and no regulation in cloud adoption techniques or future state planning. Even with an experienced […]