Gamification can improve morale and job satisfaction in your contact center. It’s your turn to take advantage of it.
10 New Features in CIC 2015 R2Read
May 13, 2015 Interactive Intelligence announced their new service release (2015 R2) in early March. With the new service release model, Interactive is including new features and bug fixes. With all these new features and product releases, many customers want to know one thing: whether or not they are beneficial to their environments. CIC […]
EMC’s Isilon Scale-out NAS Solution: The Storage Architecture of Today and the FutureRead
May 12, 2015 The purpose of this blog is to give you an overview of EMC’s Isilon Scale-out NAS solution, discuss how it is such a transformative technology in the NAS space, and why it is important in today’s day and age. Introduction to Isilon There have been a lot of changes in the […]
Mindsight Wins Midwest Region Partner Of The Year For 2nd YearRead
May 11, 2015 Mindsight Selected as Midwest Region Partner of the Year Award Winner for the Second Year in a Row at Cisco Partner Summit 2015 Mindsight is proud to announce that Cisco has named us as a Midwest Region Partner of the Year for the second year in a row. Cisco unveiled all […]
Understanding The Value Of Nimble’s Storage On DemandRead
Nimble’s Storage on Demand offers significant benefits to the enterprise. Learn the value on the Mindsight Technology Blog.
What Does Cisco UCS Director Offer Your Data Center?Read
April 15, 2015 Cisco UCS Director, formerly known as “Cloupia”, has strived to constantly expand upon the value of modern data center infrastructure components ever since Cisco announced the product’s acquisition in late 2012. On average, 75% of an IT Systems Administrator’s day is spent on configuration changes and troubleshooting of unintegrated compute, network, […]
7 Key Differentiators Explain Why the Nimble CASL Architecture Continues to Disrupt the Storage IndustryRead
Nimble Storage has a unique architecture that lends several key advantages. Learn the benefits on the Mindsight Advanced Technology Blog.
What Automation Means For The Future Of Network EngineeringRead
Updated: October 30, 2018 (Originally Posted: April 4, 2015) Now known as the Fourth Industrial Revolution, the rise of AI and machine learning is expected to dramatically affect the IT sector and the wider global economy. 85% of the jobs people will have by 2030 – just 12 years away – don’t even exist […]
5 Contact Center Trends that Demand Your AttentionRead
April 2, 2015 Much like contact center managers who are looking to set their budgets, consultants are often asked about what is new, where training dollars should be spent, and what areas of technology should be evaluated. Daniela, a blogger for Fonolo, recently posted a useful blog entitled 10 Important Contact Center Statistics for […]
How To Use Cisco ACI To Deploy A Best Practice Configuration Down to the Network in SecondsRead
Cisco ACI can deliver an optimized network traffic flow using templates. Learn more on the Mindsight Advanced Technology Blog.
