June 23, 2015 I called my bank yesterday to complete a wire transfer. After answering a couple of basic questions about my account and personal information, I was able to instantly transfer a considerable amount of money from my savings account to my retirement account. Answers to my security questions could easily be mined […]
Will Twilio Disrupt Traditional Contact Center Vendors?Read
Many have speculated that Twilio will greatly disrupt the contact center industry and traditional vendors. Learn more about the reason behind this idea.
Contact Center Gamification – It’s Your TurnRead
Gamification can improve morale and job satisfaction in your contact center. It’s your turn to take advantage of it.
10 New Features in CIC 2015 R2Read
May 13, 2015 Interactive Intelligence announced their new service release (2015 R2) in early March. With the new service release model, Interactive is including new features and bug fixes. With all these new features and product releases, many customers want to know one thing: whether or not they are beneficial to their environments. CIC […]
EMC’s Isilon Scale-out NAS Solution: The Storage Architecture of Today and the FutureRead
May 12, 2015 The purpose of this blog is to give you an overview of EMC’s Isilon Scale-out NAS solution, discuss how it is such a transformative technology in the NAS space, and why it is important in today’s day and age. Introduction to Isilon There have been a lot of changes in the […]
Mindsight Wins Midwest Region Partner Of The Year For 2nd YearRead
May 11, 2015 Mindsight Selected as Midwest Region Partner of the Year Award Winner for the Second Year in a Row at Cisco Partner Summit 2015 Mindsight is proud to announce that Cisco has named us as a Midwest Region Partner of the Year for the second year in a row. Cisco unveiled all […]
Understanding The Value Of Nimble’s Storage On DemandRead
Nimble’s Storage on Demand offers significant benefits to the enterprise. Learn the value on the Mindsight Technology Blog.
What Does Cisco UCS Director Offer Your Data Center?Read
April 15, 2015 Cisco UCS Director, formerly known as “Cloupia”, has strived to constantly expand upon the value of modern data center infrastructure components ever since Cisco announced the product’s acquisition in late 2012. On average, 75% of an IT Systems Administrator’s day is spent on configuration changes and troubleshooting of unintegrated compute, network, […]
7 Key Differentiators Explain Why the Nimble CASL Architecture Continues to Disrupt the Storage IndustryRead
Nimble Storage has a unique architecture that lends several key advantages. Learn the benefits on the Mindsight Advanced Technology Blog.
What Automation Means For The Future Of Network EngineeringRead
Updated: October 30, 2018 (Originally Posted: April 4, 2015) Now known as the Fourth Industrial Revolution, the rise of AI and machine learning is expected to dramatically affect the IT sector and the wider global economy. 85% of the jobs people will have by 2030 – just 12 years away – don’t even exist […]