Cloud-based contact centers are the next call center trend, but how do the top platforms compare? Read about PureCloud and CJP and how to determine which is right for you.
Category: Cloud Computing
Articles about cloud computing, deployment models, cloud strategy, cloud security, and more. Explore cloud computing with Mindsight.
Choosing The Right Cloud Provider: AWS vs AzureRead
Finding the right cloud provider – whether its AWS or Azure – isn’t easy. Here are the high-level differences between these two top public cloud providers, plus an overview on how to get started in a cloud migration journey.
What Is FedRAMP? Standardized Security In The CloudRead
FedRAMP-compliance is mandatory for agencies transmitting federal information via the cloud. Find out the basics and how to ensure cloud data security for your business.
Pure Storage’s Compuverde Acquisition Extends Storage CapabilitiesRead
News is out. Pure Storage’s Compuverde acquisition is expected this month and will change the data storage and cloud conversation.
Cloud Storage Vs Local Storage: What’s The Right Choice For You?Read
Understanding cloud storage vs local storage is important to deploying the right storage solution for your business. Cloud storage is the process of storing digital data in an online space that spans multiple servers and locations, and it is usually maintained by a hosting company.
AWS, Azure, Hybrid IT: What’s The Right Cloud Mix For You?Read
Finding the right cloud mix for every organization is quite an undertaking – and the options seem limitless. Getting started means asking the right questions and understanding how the cloud aligns to the unique needs of your business.
5 Ways The Cloud Improves The Customer Experience: Contact Center ReportRead
How does the cloud fit into the contact center? Here are five ways the cloud improves the customer experience.
Cisco Webex Contact Center: Exclusive Access To The Cloud-Based Contact CenterRead
Prepare for the Cisco Webex Contact Center, Cisco’s take on the cloud-based contact center. Mindsight is one of only a few Cisco partners granted exclusive early-access.
Customized Cisco Umbrella Pricing For Schools: EdTech ReportRead
The customized Cisco Umbrella pricing model for schools and higher ed institutions makes it a better-than-ever fit for security-focused districts today.
Hybrid Cloud For Healthcare: Cut Costs And Improve Care QualityRead
Using the hybrid cloud for healthcare helps to overcome many of the traditional obstacles faced by healthcare organizations in adopting more agile technology solutions.