A McKinsey study found that 66% of executives across the globe see reskilling and upskilling as a top priority; yet, only 16% of those same individuals felt prepared to facilitate this training. Find out how IT leaders are evaluating the upskill vs augment debate.
Category: Cloud Computing
Articles about cloud computing, deployment models, cloud strategy, cloud security, and more. Explore cloud computing with Mindsight.
The Rise Of Chatbots In The Call Center: A Contact Center ReportRead
Chatbots in the call center are more relevant than ever for customers seeking frictionless experiences. Find out how chatbots fit into the customer journey.
3 Ways Cloud Analytics Improve Business Intelligence: A Cloud ReportRead
Business intelligence means making smart, data-driven decision. Find out how cloud analytics improve BI for businesses of every size.
Disaster Recovery In The Cloud: IT Resilience With ZertoRead
Disaster recovery in the cloud is now common. Learn how businesses achieve IT resilience, whether in Azure or AWS, via disaster recovery solutions.
Cloud In Higher Education Leads Digital Transformation: HigherEd Tech ReportRead
The cloud in higher education is creating a digital transformation, impacting how users access, share, and use applications both on- and off-campus.
Contact Center Webinar: What’s Next For Cloud Contact Centers?Read
Contact centers today have access to incredible technology that could enable a frictionless customer experience. Despite this, many contact centers invest in new platforms and technologies, chasing features to which they likely already have access.
Why Cloud Is Changing Manufacturing And Distribution ProcessesRead
Manufacturers are in the midst of an industry-wide digital transformation. Technology is changing the way manufacturers and distributors facilitate innovation, improve processes, and drive productivity.
Meet Genesys PureCloud: Cloud-Based Contact Centers On The RiseRead
The rise of the cloud-based contact center has made Genesys PureCloud a stand-out among call center platforms.
5 Factors To Consider When Choosing A Cloud ProviderRead
How do organizations go about choosing a cloud provider? Consider these five factors before making your decision.
4 Steps To Cloud Cost OptimizationRead
Cloud cost optimization is one way IT manages a lean budget while still providing key resource allocation to the business.
