New Jabber and WebEx updates are here from Cisco. Check out what has changed in Cisco Jabber 11.5 and WebEx 30.5
Mindsight Earns Advanced Enterprise Networks Architecture SpecializationRead
Mindsight has maintained our Cisco networking specialization. See what it took and what kind of networking solutions Cisco has to offer.
New Strategy Stops Zika Virus: Gene Drives And CRISPRRead
CRISPR technology could spell the end of the Zika virus through gene modification.
Mindsight Named Cisco Digital and Social Marketer of the YearRead
Mindsight was named Cisco’s Digital and Social Marketer of the Year for successfully using social/digital channels to drive brand awareness, leads, revenue.
Cisco Buys CliQr for $260 Million to Expand Hybrid Cloud OfferingsRead
CliQr, a cloud management software developer, was purchased by Cisco for $260 Million and will soon be integrated across Cisco’s data center practice.
A Tech Leap Year: Where We’ve Been And Where We’re GoingRead
It’s a leap year. Mindsight takes a look back at technology four years ago and what we can expect in 2020.
8 Surefire Ways To Improve Call Center Job SatisfactionRead
Team motivation could be the single most important aspect of your contact /call center. Here are some other ways to improve call center job satisfaction.
Pure Storage Offers All Flash To Compete With Spinning DiskRead
Flash storage has historically had a cost per byte ratio that was too high to be competitive in the data center, but now it can compete with spinning disk.
How to Combat Shadow ITRead
Sometimes departments go rogue and find their own Shadow IT technology solutions. Learn how to combat shadow IT using a couple different approaches.
Writing A Contact/Call Center Script For Business GoalsRead
There are many approaches to take when writing a contact/call center script. Learn the positives and negatives to call scripts.