The Annual Roadmap Conference is behind us, thank you to all who attended, and check out our new Mindsight Brand Video on this blog.
[Infographic] Understanding the Omnichannel ApproachRead
The omnichannel approach unifies the customer experience between contact centers. This infographic explores the strategies behind omnichannel.
Dispelling Managed Cloud MisconceptionsRead
The Managed Cloud is often mischaracterized.We dispel the myths around managed cloud services and compare and contrast the many cloud models out there.
Cisco’s Acquisition of Springpath Shines Light on Hyperconvergence in 2018Read
The Cisco Springpath acquisition has been announced. See what it means for the HyperFlex and the Software Defined Data Center in 2018.
[Interview] Discussing Disaster Recovery Essentials with CarboniteRead
We interviewed Lilac Schoenbeck of Carbonite to discuss data protection, disaster recovery technology, and what business need to be thinking about today.
Cisco Acquires Viptela to Expand the Network. IntuitiveRead
The Cisco Viptela acquisition is complete. See how this new SD-WAN solution will impact Cisco’s already diverse SD-WAN offerings.
Mindsight Shares Soles for Those in NeedRead
Mindsight concluded our charity drive to collect gently-used shoes for the Share Your Soles Charity. See the difference we made.
Last Chance to Register for Mindsight’s Annual Roadmap Conference 2017Read
Annual Roadmap is just around the corner. Make sure you register for our biggest event of the year.
Mindsight Brand Recap: A Year LaterRead
It’s been a year since we launched the Mindsight brand. Let’s check in with our goals and see what we’ve accomplished.
7 Advantages of a Cloud Contact CenterRead
The cloud contact center provides a number of advantages over the traditional model. We break down the differences here.