The dawn of the new year is upon us, and your mobile strategy for 2019 needs an update. Find out how – and why – businesses are getting started on implementing mobile touchpoints and how you can keep up.
HPE InfoSight: The Autonomous Data Center Using A.I.Read
HPE InfoSight seems to have few detractors. And it’s no surprise why. Impressive performance and preventative analytics, powered by AI, are changing the nature of infrastructure management.
6 Ways AI Impacts The Contact Center: Futures ReportRead
AI impacts the contact center of today – and tomorrow. Here are 6 ways leaders can expect AI to change the way their business interacts with customers.
Cisco Duo: Acquisition Complete, So What’s Next For Cisco Duo?Read
The Cisco Duo acquisition is complete, but what does that mean for customers and partners eager to implement security solutions?
Dec. 12 – Safety In Schools: Securing The Educational EnterpriseRead
Join education experts December 12 for Safety In Schools: Securing The Educational Enterprise. Discussion covers network security, data privacy, and more.
Workforce Optimization Tools Support The Contact CenterRead
Workforce optimization tools are changing the way contact center supervisors manage and measure the contact center. Find out the benefits, features, and options.
Tech Terms Dictionary Storage Edition Part 1: 1000 Tech Words To KnowRead
In the Tech Terms Dictionary Storage Edition Part 1, learn definitions (and context) for primary storage, secondary storage, volatile memory, non-volatile memory, and more.
Edge Computing: Reduce Data Center Costs. Find Your EdgeRead
The question on the mind of IT data center experts: can edge computing reduce costs for SMBs’ data centers? Find out how edge computing takes the pressure off the network and provides agility to the business.
Reduce Downtime With Microsoft Office 365 For ManufacturingRead
Improved backup solutions help manufacturers reduce downtime with Microsoft Office 365. Support your business and find success with improved O365 solutions in the cloud.
Channel-less Contact Center: The Spectrum ExpandsRead
Customer service-minded folks have probably already heard about a channel-less contact center. But what is it and what does it mean for your channel-centric strategy?