Technical Support vs Managed Services: what makes more sense for you company has a lot to do with the level of support that you need. Learn more.
Cisco Spark Is Now Webex TeamsRead
Cisco has converged the Cisco Webex and Spark platforms. Cisco Spark is now Webex Teams. Learn more about the new features and functionalities the rebrand brings with it.
Mindsight’s Mission to Fight Cancer: Relay for Life JolietRead
Mindsight is a proud participant and sponsor of this year’s Relay For Life Joliet event. Learn more about Relay and why it is such an important cause to Mindsight.
Contact Center as a Service Providers – How They Stack UpRead
In this blog we take a look at the leading contact center as a service (CCaaS) providers and highlight some of the key differentiators that make them market leaders.
Is There a Method to Musk’s Madness?Read
Elon Musk attributes much of his success to his customers, who in turn believe that the reason Tesla is a better, stronger company comes from its mission. Learn more about his methods and how they contribute to his success here.
FAQs: Moving Your Contact Center to the CloudRead
Find out how to move your contact center to the cloud and get free access to our eBook on the contact center roadmap transition.
Is Hybrid Cloud Right for Your Organization?Read
Today, more organizations are taking a hybrid approach to the cloud. Learn more about the hybrid cloud approach and six questions you should ask as you perform a wide-angle hybrid cloud analysis.
Mindsight Technology Demo DaysRead
Mindsight demo days offer the opportunity to test out various technologies before you decide whether or not to make a purchase. Learn more about some of the technologies that we can demo and schedule your session today.
4 Crucial Contact Center Trends for 2018Read
These contact center trends for 2018 are poised to greatly impact the customer experience. Learn the latest and most important trends for the coming year here.
Adding Business Continuity to Disaster Recovery PlanningRead
The best disaster recovery strategies always have a business continuity component. Learn the difference between disaster recovery vs. business continuity and how to merge these concepts together.