What is cloud storage? Cloud storage is the process of storing digital data in an online space that spans multiple servers and locations, and it is usually maintained by a hosting company. Find out where your data is stored and what benefits and challenges arise with cloud computing.
2018 Gartner Magic Quadrant Report CCI: Overview And AnalysisRead
Genesys, Cisco, and Avaya are leaders in the 2018 Gartner Magic Quadrant for Contact Center Infrastructure (CCI). Read our analysis of the Magic Quadrant, what and why it is useful, and how to combine the tool with other data to form a contextualized strategy for your contact center.
2018 Relay For Life Of Joliet Is Huge SuccessRead
The Mindsight team joined with our community to fundraise and support our loved ones in the battle with cancer at the 2018 Relay for Life of Joliet on Saturday, June 2, 2018.
5 Steps To Move Your Contact Center To The CloudRead
Why should you move your contact center to the cloud? Learn why and decide how with these 5 steps for the cloud migration transition
Zerto Virtual Replication 6.0 And Disaster Recovery As A ServiceRead
What’s in Zerto Virtual Replication 6.0? The launch of 6.0 this year succeeds in solving the multi-cloud crisis. DRaaS is now easier than ever.
Contact Center Genesys PureCloud Solutions For Cloud StorageRead
Centralized and decentralized contact centers can grow using the cloud. Contact center Genesys PureCloud solutions work together to grow business and improve collaboration. Learn how the cloud can secures data for your contact center.
Data Security In The Cloud Is A Shared ResponsibilityRead
Find out more about data security in the cloud. Is the cloud customer or cloud provider responsible for data security? Here are the steps to securing your data on the cloud.
How To Prevent Network Downtime and Calculate Its CostRead
Learn how to prevent network downtime and respond with a disaster recovery plan. Calculate how much downtime costs your business and take steps to assess and adapt your environment.
Cybersecurity Statistics That Will Make You ShudderRead
According to recent cybersecurity statistics, attacks are up by 8,500%. Take a look at some of these other staggering statistics on cyber crimes that will leave you speechless.
IT Budgeting Done RightRead
IT budgeting can be difficult, which is why Mindsight has assembled this short guide. Learn how to structure your IT budget for success and avoid the most common pitfalls.