As we head into 2024, there’s no shortage of informed opinions about what CIOs should focus on and anticipate in the coming year—and well beyond. Here are some key insights from Gartner, Forrester and PwC.
Is the Sky Falling? Cisco CallManagerRead
Some good news for businesses and organizations that use Cisco CallManager, the company’s on-prem calling solution: The sky isn’t falling. Yet. But it will fall in another year or two, so start planning now.
SOC 2 Compliance – Why It’s Important: A Security ReportRead
Mindsight’s Matt Cox goes over the ins and out of SOC 2 Compliance, and what it means for your business.
The Future of Wireless: A Technology ReportRead
In a world where wireless devices proliferate like tribbles, no business or organization can exist without robust wireless networks. Mindsight’s Ryan Hanna shares his thoughts on the future of connectivity.
Meet Mindsight: Ryan Hanna, Principal Solutions ArchitectRead
Mindsight sat down with our newest Principal Solutions Architect, Ryan Hanna, to get to know him, and his processes, a little better.
Has Customer Service Post-Covid Gotten Worse?Read
Here’s an understatement: The Covid-19 pandemic changed a lot of things. One of them is customer service. From the start to the present, according to multiple surveys, it’s gotten a lot worse.
Meet Mindsight: Tyler Duncan, Cloud Team LeadRead
We sat down with Cloud Services Team Lead Tyler Duncan and spoke about his day-today at Mindsight, how he views client success, and his most memorable experiences working in IT.
IT Talent: What’s in Store in 2024Read
Companies are still having trouble finding and retaining IT talent. That won’t change for the foreseeable future. Mindsight talks about what you can expect in 2024, and how to ensure you’re working with the very best.
Top IT Challenges for Municipal Governments: A Technology ReportRead
IT challenges abound these days, and that applies to any organization that relies on tech. Municipal governments are no exception. Mindsight breaks down what local governments need to do in order to protect themselves and their digital environments.
The Role of CFO’s in Economic Uncertainty: A Technology ReportRead
CFOs in remain concerned about how best to control costs, invest in growth and maintain a competitive edge by leveraging emerging technologies and partnerships. Mindsight discusses what to expect in 2024.