The sudden death of QuadrigaCX CEO Gerald Cotton leaves $190 M bitcoin inaccessible to the business. Is there anything to be learned about security architecture from this incident?
5 Ways The Cloud Improves The Customer Experience: Contact Center ReportRead
How does the cloud fit into the contact center? Here are five ways the cloud improves the customer experience.
Meet Mindsight’s Security Solutions Architect (And Ethical Hacker), Mishaal KhanRead
Mindsight’s Security Solutions Architect, Mishaal Khan, explores hacking, pentesting, cybersecurity, and security awareness in a recent interview.
Chicago Cybersecurity Event: Get Hacked! A Hacker’s PerspectiveRead
Join Mishaal Khan, Certified Ethical Hacker and Solutions Architect, for a Chicago Cybersecurity Event February 28. See live demos of the biggest cybersecurity threats including simulated attacks and a remediation discussion.
Finesse 12.0: Cisco’s New Intuitive User Experience For The Contact CenterRead
The new Cisco Finesse 12.0 continues to offer contextually relevant information to contact center agents and managers while also improving on the user experience, leading to a more efficient, more effective workflow.
Inside Cisco DNA Center: Intent-Based Networking OverviewRead
Cisco DNA Center uses automation and machine learning to create intent-based networking with the Network. Intuitive.
What’s New In Cisco UCCX V 12.0? Release UpdatesRead
It’s almost here. Find out what’s new in the upcoming release of Cisco UCCX V 12.0 – Finesse, UIC, and more.
HDDs Gone The Way Of The Floppy? Modern HDD Use CasesRead
Despite the rise of all-flash and SSD storage, modern HDD use cases abound, especially in a disaster-prone world.
Cisco Webex Contact Center: Exclusive Access To The Cloud-Based Contact CenterRead
Prepare for the Cisco Webex Contact Center, Cisco’s take on the cloud-based contact center. Mindsight is one of only a few Cisco partners granted exclusive early-access.
4 Benefits Of All-Flash Arrays For Data Center StorageRead
The benefits of all-flash arrays are clear. From improved speeds to real-time analytics, SSDs are quickly taking over the data center. Does that make it right for you?