Understanding cloud storage vs local storage is important to deploying the right storage solution for your business. Cloud storage is the process of storing digital data in an online space that spans multiple servers and locations, and it is usually maintained by a hosting company.
Server Virtualization: Modernizing The Data CenterRead
Server virtualization is the process of creating multiple virtual instances on a single physical server by using a layer of software known as a hypervisor. While virtualization isn’t new, midmarket and SMBs lag in adoption, missing out on key cost reduction and performance improvement benefits.
Start On The Right Foot: Best Practices For Hiring Contact Center AgentsRead
Hiring contact center agents is the first step in building a customer-centric, reliable, and positive call center. Reduce attrition by using these hiring strategies.
Strengthen Your Security Posture: Start With A Cybersecurity FrameworkRead
Understanding how to mitigate cybersecurity threats starts with building a secure foundation through the use of a cybersecurity framework.
AWS, Azure, Hybrid IT: What’s The Right Cloud Mix For You?Read
Finding the right cloud mix for every organization is quite an undertaking – and the options seem limitless. Getting started means asking the right questions and understanding how the cloud aligns to the unique needs of your business.
Cybersecurity Visibility: The InfoSec Word Of The YearRead
Votes are in, and cybersecurity visibility is the InfoSec word of the year. Find out why visibility is essential to understanding the threats to your business to remediate for the future.
Chicago Tech Event: AI in the Data CenterRead
Join data center experts for this Chicago Tech Event to find out how artificial intelligence is changing data center performance. March 20 4:30 – 7:30 pm.
5 Ways Contact Center Platforms Increase EfficienciesRead
Many businesses today know that contact center platforms increase efficiencies across the organization. How exactly? Through optimization, analytics, and agility.
Disaster Recovery And Cybersecurity: Hand-In-Hand, Better ApartRead
Conflating disaster recovery and cybersecurity is nothing new, yet both are essential to preparing for today’s threats. Find out the difference and see how to get started developing response plans.
How To Successfully Coach Contact Center AgentsRead
Learning how to coach contact center agents to best meet the needs of customers has as much to do with them as it does with the technologies they rely on every day.