When moving to a hybrid work environment, cybersecurity is often top-of-mind. Find out what steps you can take to enable a hybrid work model while protecting your data.
How To Create A Frictionless Customer Experience With Tech: A Contact Center Report UPDATEDRead
Find out what technologies are helping businesses create a frictionless customer experience and how our experts align business goals, the customer journey, and technology with the customer in mind.
The Value of Collaboration Between a CISO and CEORead
Cybercriminals are targeting SMBs because so many of those SMBs think they’ll never be targeted. Consequently, they see little or no need for robust cybersecurity protection. It’s an antiquated and enormously risky mindset that confounds cybersecurity experts. And it’s something that needs to be remedied.
How Disaster Recovery and Ransomware Intersect: A Disaster Recovery ReportRead
So far in 2021, ransomware attacks have increased 102% compared to the same period in 2020, and the impact of these attacks continues to grow. Find out how disaster recovery and ransomware are connected and how you can protect yourself from this growing threat.
Updating Your Disaster Recovery Plan: A How-To GuideRead
Updating your disaster recovery plan is an important step in periodically ensuring business continuity in the face of a constantly changing risk environment.
Gartner Releases 2021 Industry Report: A Technology ReportRead
The latest version of Gartner’s annual IT industry report is chock-full of useful insights and statistics. Encompassing roles ranging from CIOs and Heads of IT to SPVM leaders, it addresses key challenges, trends and actions for each group. At more than 50 pages, though, it’s no breezy read. Here’s a summary to save you some time.
Communicating Your Business Continuity Plan: Public Or Private? A Disaster Recovery ReportRead
Ensure when you are communicating your business continuity plan, your teams are prepared to act while also protecting mission-critical data and operations.
Why IT Projects Fail: A Managed Services ReportRead
There are a number of reasons why and IT project fails to come to completion. We sat down with Matt Cox, Director of Internal Systems at Mindsight, to discuss these reasons and how to prevent them.
How The CFO And CIO Work Together To Derisk The Business: A Disaster Recovery ReportRead
The CFO and CIO could join forces to help derisk the business – but do they? Find out why the CFO and CIO can and should work together.
Tools for Increased Call Center Productivity: A Contact Center ReportRead
Mindsight takes a look at tools that are crucial for your remote contact center to thrive as the future of work changes, not just survive while we are all in pandemic mode
