Prepare for the Cisco Webex Contact Center, Cisco’s take on the cloud-based contact center. Mindsight is one of only a few Cisco partners granted exclusive early-access.
Category: Mindsight News and Giving Back
Mindsight hosts conferences, sponsors partners, and support the technology community by engaging and sharing industry-related news. Read about our certifications, partners, Annual Roadmap Conference, events, community giving back initiatives. Learn more about Mindsight, the tech industry, and how we impact our local – and global – community.
Screen Pops Improve The Customer Experience: Mindsight Presents At LSCRead
An expert engineer from Mindsight presents his take on how screen pops improve the customer experience at the annual LSC conference.
Digital Supply Network Could Be Next Big Cyber War TargetRead
The digital supply network that supports your business is integral to your success. But is the supply chain at risk for cyberattack?
Top Technology Stories Of 2018: A Mindsight Blog ReviewRead
It’s been a busy year and technology isn’t slowing down. From data breaches to network and data storage, change didn’t hold back. Review the highlights of 2018 and prepare for 2019.
Top Contact Center Stories Of 2018: A Mindsight Blog ReviewRead
A lot has happened in the contact center this past year. Whether it’s agent retention, emerging technologies, or call center etiquette, read our top contact center stories of 2018.
New Technology Trends For 2019: A Mindsight Futures ReportRead
Prepare for 2019 with the Mindsight Futures Report on new technology trends expected to make a stir next year. We’ll talk AI, neural networking, data centers, and blockchain.
Cisco Duo: Acquisition Complete, So What’s Next For Cisco Duo?Read
The Cisco Duo acquisition is complete, but what does that mean for customers and partners eager to implement security solutions?
Dec. 12 – Safety In Schools: Securing The Educational EnterpriseRead
Join education experts December 12 for Safety In Schools: Securing The Educational Enterprise. Discussion covers network security, data privacy, and more.
Mindsight Honors Veterans At Madison Elementary SchoolRead
This Veterans Day, Mindsight honors veterans in our community. We followed Dana Bailey, Mindsight’s VP of Operations, as he spoke at a service at a local school.
CAMP IT: Nov. 14 – Mindsight CTO, Jason Wankovsky, Talks DR, BCRead
Join Mindsight CTO, Jason Wankovsky and other industry experts for CAMP IT: Nov. 14 to learn strategies for disaster recovery and business continuity.