November 3, 2016 As contact/call center managers, it’s important to have your eyes on the future of your center. While it is easy to focus on a single call or a single shift, it’s more important to keep track of the bigger picture. Contact/call centers entirely depend on the underlying technology that supports them. […]
Category: Industry News
Articles about industry news within the technology space. Find information on some of the latest trends and topics for discussion. Explore industry news with Mindsight.
Cisco and Apple Confirm Details of Cisco Webex Fast Lane on iOS 10Read
November 2, 2016 Last year, Cisco and Apple announced a partnership to integrate Cisco Webex and other Cisco features into iOS 10. Now that iOS 10 is released, we finally know the details regarding Cisco and Apple’s much anticipated partnership. At a live global event held by Cisco on October 25, several Cisco speakers elaborated […]
Halloween Tech: Ghouls, Gadgets, and ApplicationsRead
October 31, 2016 Halloween is here. It’s a time of monsters, mayhem, and—of course—candy. But, Halloween today is a far cry from what it was ten or twenty years ago. Like everything else in our lives, technology has molded it, changed it, and made it more connected. Take a look around on the most […]
The Good and Bad of Our Smartphone CultureRead
Smartphones have had both positive and negative impacts on our society. Are they truly beneficial or not? Learn more in this article.
Ethical Debate: Data Privacy and Student’s Internet ActivityRead
October 14, 2016 In the age of NSA surveillance, WikiLeaks, and data breaches, data security as a topic is only becoming more important, and its importance will only rise as we look forward to the decades to come. According to globalwebindex.net, the average adult owns 3.64 connected devices and spends hours a day using […]
Top 5 Use Cases for VDIRead
VDI (virtual desktop infrastructure) works in a wide range of scenarios, but here are our top five use cases where VDI is particularly successful.
Looking Forward: Mindsight’s 1st YearRead
October 9, 2016 It’s Mindsight’s 1st year, and we have big plans. Our rebrand last month involved a change in our name and our design, but it also signaled a change in strategy. Over the next year, we intend to transition away from being a value-added reseller (VAR). Instead, Mindsight will become a technology […]
Zuckerberg And Chan Hope To Cure All Diseases By 2100Read
October 7, 2016 Mark Zuckerberg, the founder and CEO of Facebook and his wife, Priscilla Chan, have set a lofty goal for themselves. By the end of the century, they want to “cure, prevent, and manage” all disease. To further that ambition, Zuckerberg has pledged to donate $3 billion dollars over the next ten […]
Clutch.co Names Mindsight a Leader in Cloud Computing ConsultingRead
Research and review firm, Clutch.co, released their leader matrix of cloud computing consultants, and Mindsight made the list.
2 New Tech Acquisitions: The Industry ConsolidatesRead
If you follow the technology industry at all, you’ll understand one basic principle: everything changes. From top to bottom, left to right, the technology industry is constantly refining, rethinking, and replacing old tech with new solutions. At a higher level, companies undergo the same kinds of radical changes. We’ve seen Dell purchase EMC, Carbonite purchase […]