UCCX licenses are an essential part of your contact/call center, but sometimes issues arise. Here are a few tips for troubleshooting UCCX License issues.
The Cloud and the Death of the Technology ResellerRead
The cloud is making the technology reseller obsolete and paving the way for technology consultants.
[Infographic] Top Five Cloud Security ThreatsRead
Check out our cloud security infographic to learn more about the top threats facing your cloud deployment and security as a service as a solution.
Triggr Health App Aims to Treat AddictionRead
The Triggr Health App uses big data and sophisticated algorithms to predict and prevent relapses in people struggling with addiction.
Call Center Representative Skills Are Not Enough in the Retail Call CenterRead
Call center representative skills are not enough to keep your edge in a retail contact/call center. It requires the help of technology as well.
What Is Business IT Alignment?Read
Business IT alignment is a concept describing how well IT meets the needs of the business, but that’s not the half of it.
Meraki Enters the IoT with the MV Security CameraRead
The Meraki MV Security camera marries Meraki’s cloud-hosted networking technology with a top-of-the-line security camera.
SpaceX Successfully Launches a Reusable RocketRead
SpaceX makes history by successfully launching a reusable rocket for a client. This SpaceX reusable rocket is the first of its kind.
Cisco WebEx Teams as a Marketing Communication ToolRead
Cisco Spark is an excellent marketing communication tool that helps marketers complete tasks more quickly and more effectively.
How IT Works: What is Quality of ServiceRead
What is quality of service? It is a network feature that helps a business use their bandwidth more efficiently.