This infographic will show you some of the top reasons why contact center agents quit their jobs, change careers, or find positions at different contact centers.
Case Study: A Full Hardware Refresh RoadmapRead
When a client needs a hardware refresh, what they really need is a plan. See how Mindsight was able to draft a 24 month roadmap for our client.
5 Major Milestones in Military ITRead
The military has been central to the advancement of IT over the years. Get a closer look at some of the major milestones in military IT history.
Digital Transformation Roadmap PlanningRead
A digital transformation roadmap is essential to stay relevant in our mobile-first world.
Call Center Gamification ExplainedRead
Call center gamification pits agents against each other in healthy competition to increase motivation and enthusiasm.
4 Software Defined Storage Benefits that Will Make You a BelieverRead
Software defined storage benefits companies of all sizes. By separating the administration functions, it provides greater flexibility to the business.
[Slideshare] Mindsight Beats Fundraising Goal for KYC Hustle for HealthRead
Mindsight raised thousands of dollars to support the KYC Hustle for Health 5k Run! View our slideshare of the event.
Ransomware Alert: WannaCry Strikes 200k ComputersRead
The WannaCry ransomware virus has struck around the globe. Here’s how you can stop it.
Quick Guide to Troubleshooting UCCX License IssuesRead
UCCX licenses are an essential part of your contact/call center, but sometimes issues arise. Here are a few tips for troubleshooting UCCX License issues.
The Cloud and the Death of the Technology ResellerRead
The cloud is making the technology reseller obsolete and paving the way for technology consultants.