In light of ongoing work-at-home requirements, businesses are looking for secure video conferencing solutions. Read about recent web conferencing security incidents and how one contender is changing the game.
Desktop-as-a-Service (DaaS) In The Modern Workspace: An Infrastructure ReportRead
DaaS, desktop-as-a-service, is taking off as companies adapt to the modern workspace. Find out what’s new in DaaS and why Azure and AWS are taking note.
The COO And The Customer Experience Collide: A Contact Center ReportRead
CX is no longer relegated to a single department in the organization; it’s fundamental to the mission. The COO and the customer experience are more entwined than ever before.
The Best VPNs For Your 2020 Work-From-Home Policy: A Cybersecurity ReportRead
Choosing the best VPNs of 2020 isn’t easy – which is why we did the hard work for you. Find the right VPN to support necessary WFH policies.
How IT Directors Support Virtual Learning For Remote Students: An EdTech ReportRead
As of March 27th, 48 states, excluding only Iowa and Maine, have issued state-wide school closures. The shutdown of schools across the U.S. due to the coronavirus outbreak leaves school districts scrambling to shift resources towards virtual learning for remote students.
Delivering An Exceptional Customer Experience During Covid-19: A Contact Center ReportRead
The magnitude of the coronavirus pandemic has overwhelmed contact centers. How can you continue to deliver on an exceptional customer experience during Covid-19?
Covid-19 Shocks The Workplace: Can We Collaborate While “Social Distancing”?Read
The sudden disruption to typical work by Covid-19 means most organizations do not have a Stanford professor-designed WAH policy. Instead, businesses have been tasked with reactively determining whether today is the day to make the remote announcement.
Did everyone bring their laptops home last night? Do we have VPN? How will we conduct business meetings? Can we salvage our company culture when we’re not together?
CI vs HCI vs DHCI Data Center Architecture Comparison: An Infrastructure ReportRead
How has data center architecture evolved from converged infrastructure to HCI and dHCI? Find out how these infrastructure models compare.
5 Must Haves in a Data Backup Strategy: A Disaster Recovery ReportRead
When building a data backup strategy, what are the essential components? We go over the top must-haves in honor of World Backup Day, March 31st.
What’s New In Cisco Webex Teams? A Collaboration ReportRead
On January 30, 2020 Cisco Webex Teams released an enormous update designed to drastically improve the user experience. Find out what’s new in Cisco Webex Teams and why there’s buzz around collaboration technology.