As of March 27th, 48 states, excluding only Iowa and Maine, have issued state-wide school closures. The shutdown of schools across the U.S. due to the coronavirus outbreak leaves school districts scrambling to shift resources towards virtual learning for remote students.
Gartner’s People-Centric Technology Predictions: Part 1 of 3Read
Each year, research firm Gartner unveils technology trends at its annual conference. Find out what they deemed to be the top things to watch in 2021.
Changes in IT Spending: An Infrastructure ReportRead
There’s a saying in Chicago: If you don’t like the weather, wait a minute. A pithy way of describing something that can change quickly, it could easily characterize the state of many things these days — including business operations.
EHRConnect: Epic Integration Eases Healthcare Contact Center Experience: UpdatedRead
CRM systems are a necessity for many institutions. Unfortunately, most CRMs fall short in healthcare. Learn how EDCi’s EHRConnect bridges that gap.
The Value of a vCISO: A Cybersecurity ReportRead
Learn about the role of a vCISO and how it augments the cybersecurity skills gap present in many small and mid-size companies and helps them navigate the complex and growing security landscape.
2020 Tech Trends in Education: An EdTech ReportRead
When Mindsight last dove into EdTech trends in 2018, the world was a very different place. In this era of “new normal”, what has changed since then, and what remains the same?
Privacy With Google Classroom: An EdTech ReportRead
Now that we are over one month into the 2020-2021 school year, eLearning has decidedly improved – schools have adopted new tools, coordinated material pick-up, and teachers and parents have received training on a multitude of platforms and LMS software.
Contact Center as a Service (CCaaS): A Contact Center ReportRead
The cloud contact center provides a number of advantages over the traditional model. Our expert discusses why you should consider the cloud for your CC.
End of Life Phones Get an Extension for 2020Read
After nearly two decades in service and one decade of being unserviceable, many of Cisco’s older phones are about to face the final curtain. Or are they?
The COO And The Customer Experience Collide: A Contact Center Report UPDATEDRead
It may seem odd to think of the COO role intersecting with the customer experience, yet that is exactly the vision CEOs are proposing.