How To Integrate Cyber Resiliency Into Your IT StrategyRead

Today’s IT strategists know that data security threats cannot be ignored. According to AV-Test, a security research firm, there are over 350,000 new malware programs every day.

It is critical that IT invests in cyber resiliency, so that when a security event occurs – and it will – the data on which the business relies is protected.

Security in the Contact Center: A Contact Center ReportRead

Among the most vulnerable cybersecurity targets are contact centers, where security and privacy are often the weakest links. Sadly, it’s difficult to trace fraud attempts back to the perpetrators. Mindsight’s Kleid Gjataj shares insights on what you can do to protect your contact center.

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