Cloud Adoption and COVID: A Cloud ReportRead

IT leaders all over the country and world have their heads in the clouds. Not literally or metaphorically, but technologically. In the 18 months since COVID-19 began sweeping across America, forcing many companies to quickly set up remote workforces, the cloud prevented everything from coming to a standstill.

How To Integrate Cyber Resiliency Into Your IT StrategyRead

Today’s IT strategists know that data security threats cannot be ignored. According to AV-Test, a security research firm, there are over 350,000 new malware programs every day.

It is critical that IT invests in cyber resiliency, so that when a security event occurs – and it will – the data on which the business relies is protected.

Security in the Contact Center: A Contact Center ReportRead

Among the most vulnerable cybersecurity targets are contact centers, where security and privacy are often the weakest links. Sadly, it’s difficult to trace fraud attempts back to the perpetrators. Mindsight’s Kleid Gjataj shares insights on what you can do to protect your contact center.

The Value of Collaboration Between a CISO and CEORead

Cybercriminals are targeting SMBs because so many of those SMBs think they’ll never be targeted. Consequently, they see little or no need for robust cybersecurity protection. It’s an antiquated and enormously risky mindset that confounds cybersecurity experts. And it’s something that needs to be remedied.  

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