Mindsight’s Security Solutions Architect, Mishaal Khan, explores cybersecurity during COVID-19 and security awareness in among remote workers in a recent interview.
Category: Mindsight News and Giving Back
Mindsight hosts conferences, sponsors partners, and support the technology community by engaging and sharing industry-related news. Read about our certifications, partners, Annual Roadmap Conference, events, community giving back initiatives. Learn more about Mindsight, the tech industry, and how we impact our local – and global – community.
How IT Directors Support Virtual Learning For Remote Students: An EdTech Report UpdatedRead
As of March 27th, 48 states, excluding only Iowa and Maine, have issued state-wide school closures. The shutdown of schools across the U.S. due to the coronavirus outbreak leaves school districts scrambling to shift resources towards virtual learning for remote students.
Meet Mindsight: Kim Kiefer, Director of Customer ExperienceRead
September 3, 2020 Kim Kiefer, Mindsight’s Director of Customer Experience, sat down with us to discuss Mindsight’s approach to customer relations, and how the team brings value to maintaining a positive relationship with our customers. As a managed services provider (MSP), Mindsight centers its strategy on the expert-level-only engineers that deliver technology services to […]
Delivering An Exceptional Customer Experience During Covid-19Read
The magnitude of the coronavirus pandemic has overwhelmed contact centers. How can you continue to deliver on an exceptional customer experience during Covid-19?
Sky-Rocketing Tech Sector Layoffs, Yet Tech Leaders Remain Optimistic: A Mindsight Futures ReportRead
The Jobs Report and hard data on tech sector layoffs leaves little to the imagination as to the fate of the economy. So why are IT tech leaders optimistic?
What Is Kari’s Law? Two New Federal Laws Impact Phone Systems: A Contact Center 2-Part ReportRead
In 2013, Kari Dunn was killed by her estranged husband in a Texas hotel room. Her death sparked legislation – Kari’s Law – to make direct dial of 911 a Federal mandate.
Red Team Vs Blue Team: The Two Sides Of Cybersecurity: A Cybersecurity ReportRead
If you yourself are from the cybersecurity sector or are familiar with cybersecurity practices, you have likely come across Red Team vs Blue Team language. These names simply apply to the different facets of cybersecurity roles in a single organization.
Why Now Is The Perfect Time For A Technology Refresh: A CIO ReportRead
It might seem counterintuitive, but a crisis could just be the perfect time for a technology refresh. Find out the 5 signs now is the time to take on those long-term IT projects.
How IT Directors Support Virtual Learning For Remote Students: An EdTech ReportRead
As of March 27th, 48 states, excluding only Iowa and Maine, have issued state-wide school closures. The shutdown of schools across the U.S. due to the coronavirus outbreak leaves school districts scrambling to shift resources towards virtual learning for remote students.
Delivering An Exceptional Customer Experience During Covid-19: A Contact Center ReportRead
The magnitude of the coronavirus pandemic has overwhelmed contact centers. How can you continue to deliver on an exceptional customer experience during Covid-19?