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Category: Managed IT Services
Articles specific to managed IT services. Learn how to determine if managed services is a good fit for your organization, how to vet MSPs, see use cases, and more. Explore managed services with Mindsight.
Meet Mindsight’s Security Solutions Architect (And Ethical Hacker), Mishaal Khan – UPDATEDRead
Mindsight’s Security Solutions Architect, Mishaal Khan, explores cybersecurity during COVID-19 and security awareness in among remote workers in a recent interview.
Upskill Vs Augment Your Team For Cybersecurity And Cloud: A CIO Report UPDATEDRead
A McKinsey study found that 66% of executives across the globe see reskilling and upskilling as a top priority; yet, only 16% of those same individuals felt prepared to facilitate this training. Find out how IT leaders are evaluating the upskill vs augment debate.
Diving Deeper into Desktop as a Service: A Cloud ReportRead
When VDI solutions came into the market in 2006, they delivered mobility and flexibility. VDI also provided greater security and ease of management. Learn how they can work for you.
The Changing Role of the CIO: An IT ReportRead
COVID-19 has disrupted several roles within companies, the CIO is no exception. Find out how this role has shifted in 2020.
Changes in IT Spending: An Infrastructure ReportRead
There’s a saying in Chicago: If you don’t like the weather, wait a minute. A pithy way of describing something that can change quickly, it could easily characterize the state of many things these days — including business operations.
The Value of a vCISO: A Cybersecurity ReportRead
Learn about the role of a vCISO and how it augments the cybersecurity skills gap present in many small and mid-size companies and helps them navigate the complex and growing security landscape.
The COO And The Customer Experience Collide: A Contact Center Report UPDATEDRead
It may seem odd to think of the COO role intersecting with the customer experience, yet that is exactly the vision CEOs are proposing.
What Is IaaS, PaaS, and SaaS? Examples and Definitions: A Cloud ReportRead
Are you using cloud computing effectively? Many ask what is IaaS, PaaS, and SaaS – and are already using all three models. Read for examples, definitions, and to find out the most common use cases.
Meet Mindsight: Kim Kiefer, Director of Customer ExperienceRead
September 3, 2020 Kim Kiefer, Mindsight’s Director of Customer Experience, sat down with us to discuss Mindsight’s approach to customer relations, and how the team brings value to maintaining a positive relationship with our customers. As a managed services provider (MSP), Mindsight centers its strategy on the expert-level-only engineers that deliver technology services to […]