Finding a way for contact center agents to improve patient service delivery and reduce the time needed to give patients’ answers is essential to providing an excellent patient experience. Enter EDCi’s EHRConnect.
Category: Healthcare
The IT services that affect healthcare are different than every other industry. With a focus on patient safety, HIPAA compliance, PHI security, and the technology impacting Health IT, our blogs focus on the experiences we have with our current clients and the trends hovering right around the corner. Explore how technology and IT solutions impact healthcare.
Cybersecurity Vs Regulation: Understanding Dueling Compliance FrameworksRead
How do cybersecurity vs regulatory compliance frameworks overlap and interact to protect businesses, consumers, and data?
Hybrid Cloud For Healthcare: Cut Costs And Improve Care QualityRead
Using the hybrid cloud for healthcare helps to overcome many of the traditional obstacles faced by healthcare organizations in adopting more agile technology solutions.
EPIC Launches Its App OrchardRead
The long-awaited EPIC App Orchard is finally here. Learn how this marketplace will help EPIC increase their EHR’s functionality.
What’s the ROI for a Hospital Contact CenterRead
The ROI for a contact center is far better than you may think. Learn more about what leads to revenue for contact centers in the healthcare industry.
New Strategy Stops Zika Virus: Gene Drives And CRISPRRead
CRISPR technology could spell the end of the Zika virus through gene modification.
EPIC’s App Orchard Is Almost HereRead
December 20, 2015 In February 2015, EPIC announced that it would enable an open API in their electronic health record (EHR) software and open an app exchange store called the App Orchard. It is now only a month or two from its official release. EPIC is the nation’s leading provider of EHR software to […]