Flex licensing puts the power back with business in finding the right collaboration subscription suite for your needs. Review Cisco flex licensing plans and find out how to cut costs and increase efficiencies.
Category: Collaboration
Articles about collaboration technology, tools, and solutions. Explore collaboration solutions with Mindsight.
Finesse 12.0: Cisco’s New Intuitive User Experience For The Contact CenterRead
The new Cisco Finesse 12.0 continues to offer contextually relevant information to contact center agents and managers while also improving on the user experience, leading to a more efficient, more effective workflow.
Cisco Webex Contact Center: Exclusive Access To The Cloud-Based Contact CenterRead
Prepare for the Cisco Webex Contact Center, Cisco’s take on the cloud-based contact center. Mindsight is one of only a few Cisco partners granted exclusive early-access.
Screen Pops Improve The Customer Experience: Mindsight Presents At LSCRead
An expert engineer from Mindsight presents his take on how screen pops improve the customer experience at the annual LSC conference.
Improve Care Team Collaboration With Office 365: Healthcare Use CaseRead
How can you improve care team collaboration in your healthcare organization? Technology UCC platforms might be the answer.
Cisco Spark Is Now Webex TeamsRead
Cisco has converged the Cisco Webex and Spark platforms. Cisco Spark is now Webex Teams. Learn more about the new features and functionalities the rebrand brings with it.
How Cisco WebEx Care Fits into Your Omnichannel StrategyRead
Cisco Spark Care is a webchat tool that serves as an excellent addition to your omnichannel strategy. Learn more about some of its key features.
Enhancing Learning Experiences With Cisco WebEx: EdTech ReportRead
Cisco WebEx is a collaboration technology perfect for school settings at every level. Learn how WebEx can benefit the administration, faculty, and students alike.
Top 5 Mindsight Blog Posts of 2017Read
The Mindsight blog has put out dozens of articles this year, but when it’s all said and done, these were the top blogs of 2017.
How to Integrate Your Corporate Directory with Your New Jabber ClientRead
Connecting your corporate directory with Jabber will have several key benefits. Learn more about how to do this on the Mindsight Blog.