Until recently, cloning your own voice or someone else’s required a particular set of tech skills. Now anyone can do it using sophisticated software that’s widely available. Mindsight’s Mishaal Khan breaks down the implications of this technology.
Financial Services and the Customer Experience: A Technology ReportRead
Mindsight explores how the financial sector is enhancing CX in 2023 through unifying services, AI engagement, omnichannel experiences, increased budgets, improved call centers, banking-as-a-service, compliance, humanized digitalization, data transparency, and strategic partnerships drive innovation.
Spike in QR Code Related Cyber Crimes: A Security ReportRead
Mindsight discusses QR Code Scams: Learn how criminals are exploiting QR codes to steal money and personal information.
Artificial Intelligence in the Classroom: A Technology ReportRead
Discover the challenges and implications of integrating artificial intelligence (AI) and generative AI into education.
The Tech Talent Crunch: A Technology ReportRead
Despite recent tech layoffs, there is a significant shortage of IT talent and the demand for tech skills extends beyond most company’s capabilities. Mindsight discusses creating a need for retention strategies and consideration of outsourcing options.
UCaaS in EdTech: A Collaboration ReportRead
As the EdTech sector continues to expand Unified Communications as a Service (UCaaS) is ramping up alongside it. That’s no surprise considering cloud-based tech is also on the rise. Mindsight discusses the future of UCaaS in EDU.
Getting To Know Our Clients: Christine Pedersen, CTO, Amundsen DavisRead
After two decades in IT, three of those years as Chief Technology Officer for Amundsen Davis law firm in Chicago, valued Mindsight partner Christine Pedersen has learned a great deal about effectively aligning IT priorities to business objectives. She spoke recently about her professional journey, influential mentors, and the rise of women in IT.
Is On-Premises IT Infrastructure a Thing of the Past?: An Infrastructure ReportRead
With the rise of cloud computing and advancements in virtualization, the traditional on-premises IT infrastructure has come under scrutiny.
Transforming IT Operations: The Power of AI and AIOps in Data Management, Cybersecurity, and NetworkingRead
Discover how AI is revolutionizing IT operations through automation and leveraging big data. Explore the growing AIOps market, expected to reach $3.4 billion by 2025, and its applications in data management, cybersecurity, and networking.
The Latest on Hybrid Work: A Collaboration ReportRead
Not so long ago, when contagion ran rampant, fully remote work was touted as the new normal. What is the state of “work” in 2023?