Learning to calculate contact center ROI for business technology investments is vital to building support and improved performance across the contact center. Learn what factors matter.
Category: Managed IT Services
Articles specific to managed IT services. Learn how to determine if managed services is a good fit for your organization, how to vet MSPs, see use cases, and more. Explore managed services with Mindsight.
HPE InfoSight: The Autonomous Data Center Using A.I.Read
HPE InfoSight seems to have few detractors. And it’s no surprise why. Impressive performance and preventative analytics, powered by AI, are changing the nature of infrastructure management.
Cisco Duo: Acquisition Complete, So What’s Next For Cisco Duo?Read
The Cisco Duo acquisition is complete, but what does that mean for customers and partners eager to implement security solutions?
Reduce Downtime With Microsoft Office 365 For ManufacturingRead
Improved backup solutions help manufacturers reduce downtime with Microsoft Office 365. Support your business and find success with improved O365 solutions in the cloud.
The Secret To Customer Satisfaction And The Moment Of TruthRead
What is the secret brine to customer satisfaction, and how does the moment of truth fit in? Align your technology to your goals and find out.
The FinTech Revolution: Digital Wallet And Ecommerce TrendsRead
Your digital wallet is getting a makeover: what are the ecommerce trends anticipated in 2018 and beyond? Follow for the scoop on the FinTech revolution.
How To Choose A Managed Services ProviderRead
Choose a managed services provider that has the certifications to show they mean business, like the SSAE18 and industry compliance knowledge.
Managing Third Party Vendor Risks: Time, Money, And RiskRead
Find out how to manage third party vendor risks. Join Mindsight’s VP of Ops for a panel discussion on this topic on September 27, 2018.
SSAE 18 Audit Report By AICPA Certifies MindsightRead
The AICPA certifies Mindsight through the SSAE 18 audit report as a secure third-party partner, ensuring clients can rely on us.
How To Prevent Network Downtime and Calculate Its CostRead
Learn how to prevent network downtime and respond with a disaster recovery plan. Calculate how much downtime costs your business and take steps to assess and adapt your environment.