The End is Near: Cisco UCM 12.5Read

The end times are near! Technologically speaking, that is. Any business or organization that’s still using version 12.5 of Cisco’s Unified Communications Manager (Call Manager) has limited time before support and patching go kaput. Fortunately, there are proactive solutions they can take to avoid potentially disruptive obsolescence. Mindsight VP of Consulting Services John Irey shared some of his key insights with us.

The State of UCaaSRead

What’s the state of Unified Communications as a Service (UCaaS) in 2024? In a nutshell, it’s more robust than ever. Mindsight expert John Irey breaks down the state of UCaaS in 2024.

Is the Sky Falling? Cisco CallManagerRead

Some good news for businesses and organizations that use Cisco CallManager, the company’s on-prem calling solution: The sky isn’t falling. Yet. But it will fall in another year or two, so start planning now.

Kari’s Law and Ray Baum’s Act: What’s New in 2023Read

It’s been a few years since we last wrote about two federal statutes that bolster emergency 9-1-1 calling: Kari’s Law and Section 506 of RAY BAUM’S Act. They went into effect for all 50 states in early 2018 and early 2021, respectively, and soon thereafter covered millions of remote workers as well.

UCaaS in EdTech: A Collaboration ReportRead

As the EdTech sector continues to expand Unified Communications as a Service (UCaaS) is ramping up alongside it. That’s no surprise considering cloud-based tech is also on the rise. Mindsight discusses the future of UCaaS in EDU.

Unified Communications Market Trends: A Collab ReportRead

With more people than ever working remotely at least part of the time, many companies have made or are in the process of making significant upgrades to their communication and collaboration technology. Mindsight’s Principal Consultant John Irey shared some thoughts on what’s currently happening and what needs to happen in the UCaaS space.

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