December 26, 2017
Just over 15 months ago, we rebranded and changed our name from Tympani to Mindsight. We saw the industry was changing, and our own client needs along with it. In response, we chose to transition our company from a value-added reseller to a full technology consultancy firm. Now at the end of 2017, we can see all that we’ve achieved and look ahead to another year of technology. Here’s what you can expect from Mindsight in 2018.
Live Events and Webinars
As in past years, Mindsight is committed to educating our clients about the latest innovations in the technology industry. From networking to security, collaboration, contact center and more, Mindsight will continue to host live events in the coming year. We’ve got tons of ideas and seminars in the works, but for right now, there are two events on the horizon.
How IT Is Driving Business Results:
Keys to Managing the Contact Center
February 8, 2018
The technology behind the contact center is a crucial factor in its continued success, and companies have several options in this area. They can host their contact center in the cloud, on their premises, or leverage managed services to support it. Each option has its own advantages and drawbacks and no single solution will be right for every company. The key is determining which deployment model will be best for you.
For upcoming events, please visit our Events page.
New Guides and White Papers
Mindsight will continue to release insightful and valuable content through our website. We’ll of course continue to promote and maintain our blog, but beyond that, we’ll produce ebooks, guides, and white papers that address the most important concerns that IT has today.
The Ultimate Guide to Creating a Technology Roadmap
One of the most important functions of Mindsight, now that we are a technology consultancy company, is helping our clients chart the future of their IT environments. To that aim, we strongly recommend a technology roadmap. Essentially, a tech roadmap is an organized approach to planning projects and improving a system as large and complex as an IT environment.
Download our free guide to help learn the importance of and the strategy behind a technology roadmap. This guide will prepare you to create your own roadmap and avoid the common mistakes companies face when approach this project.
Another Great Year Ahead
2017 has proven to be a year of great change at Mindsight and the technology industry at large. We’re thrilled with the progress we’ve made and the work we’ve accomplished. In the coming year, we hope to do more of what we do best and strengthen the areas where we can improve. We’re all looking forward to 2018, and we wish you all a happy new year.
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Mindsight, a Chicago IT services provider, is an extension of your team. Our culture is built on transparency and trust, and our team is made up of extraordinary people – the kinds of people you would hire. We have one of the largest expert-level engineering teams delivering the full spectrum of IT services and solutions, from cloud to infrastructure, collaboration to contact center. Our highly-certified engineers and process-oriented excellence have certainly been key to our success. But what really sets us apart is our straightforward and honest approach to every conversation, whether it is for an emerging business or global enterprise. Our customers rely on our thought leadership, responsiveness, and dedication to solving their toughest technology challenges.