August 29, 2018 by Siobhan Climer
In an exciting announcement, Cisco named Mindsight as the winner of two FY18 Partner Awards. Mindsight won the Most Strategic Partner in Collaboration Architecture award in mid-August. In addition, Cisco awarded Mindsight’s own Eric Christensen, Senior Account Executive, with the Best Partner Hunter award. All-in-all, it is an exciting acknowledgement of the work Mindsight does as part of the Chicago community to build long-term partnerships, deliver extraordinary collaboration services, and help solve our clients’ toughest technology challenges.
Most Strategic Partner in Collaboration Architecture
It’s no secret that Mindsight knows collaboration, since we started out almost two decades ago selling Cisco hardware to call centers. Nor should it be a secret that we evolved with the industry, adjusting to deliver omnichannel solutions to contact centers and provide ongoing technical support through managed services and projects.
But collaboration extends beyond the contact center into the heart of every business. Video conferencing, voice support, and collaboration endpoint tools like Cisco’s WebEx Teams are necessary to the daily operation of most businesses. According to the Harvard Business Review, 72% of global business leaders note the increasing importance of effective communication, both internally between teams and externally to clients and customers.
Mindsight helps organizations at every level to develop a long-term strategy for enhanced collaboration and delivers those tools efficiently with continuous support. As the Most Strategic Partner in Collaboration Architecture, Mindsight works with Cisco to provide collaboration tools in conjunction with the unique needs of every business. Part of why Mindsight wins Cisco awards is because of our years of experience, exceptional delivery, and trusted relationship.
In addition to Cisco’s FY18 partner awards this year, Mindsight is recognized as a Cisco Gold Partner and earned the following certifications through Cisco:
- Unified Contact Center Enterprise Authorized Technology Provider (UCCE ATP)
- Advanced Enterprise Networks Architecture Specialization
- Advanced Security Architecture Specialization
- Advanced Collaboration Architecture Specialization
- Advanced Data Center Architecture Specialization
- Master Collaboration Specialization
- ATP – Cisco Telepresence Video Advanced
- Open DNS Certified
Best Partner Hunter
What makes Mindsight great, though, is its people. Eric Christensen, Mindsight Senior Account Executive, is an example of the persona we strive for at Mindsight. Eric has been with Mindsight for over two years, and he models the straight-forward and savvy mindset we employ every day. Eric’s mission, in his own words, is “to be a personable, ethical, solutions-based father, husband, and employee”.
Mindsight is built on relationships: relationships within our organization, relationships with our partners, and relationships with our clients. Even our name demonstrates this, as ‘mindsight’ comes from a term in psychology referencing one’s ability to reflect both internally and externally. When Mindsight wins Cisco awards, it is because of the work every member of our team does every day to build trust and transparency, looking inward at what we do and outward at what our clients need.
Mindsight Wins Cisco Awards: FY2018 Partner Awards
Cisco is a global enterprise, and one of the ways it has earned success is by investing in local partnerships through territory teams. Mindsight works directly with the Chicago team and the Illinois – Wisconsin team, striving to create sustainable partnerships and focus on the strategy behind technological innovation and implementation. What makes the announcement this year about Mindsight winning Cisco’s awards particularly exciting is that this is the FY2018 Partner Awards’ first official year. Mindsight’s award this year recognizes almost two decades of relationship-building and successful teamwork.
Contact us today to discuss collaboration tools for your business.
Like what you read?
Mindsight, a Chicago IT services provider, is an extension of your team. Our culture is built on transparency and trust, and our team is made up of extraordinary people – the kinds of people you would hire. We have one of the largest expert-level engineering teams delivering the full spectrum of IT services and solutions, from cloud to infrastructure, collaboration to contact center. Our highly-certified engineers and process-oriented excellence have certainly been key to our success. But what really sets us apart is our straightforward and honest approach to every conversation, whether it is for an emerging business or global enterprise. Our customers rely on our thought leadership, responsiveness, and dedication to solving their toughest technology challenges.
Contact us at GoMindsight.com.
About The Author
Siobhan Climer, Science and Technology Writer for Mindsight, writes about technology trends in education, healthcare, and business. She previously taught STEM programs in elementary classrooms and museums, and writes extensively about cybersecurity, disaster recovery, cloud services, backups, data storage, network infrastructure, and the contact center. When she’s not writing tech, she’s writing fantasy, gardening, and exploring the world with her twin two-year old daughters. Find her on twitter @techtalksio.
Meet Mindsight’s Contact Center Solutions Architect, Kleid Gjataj