Cisco

 

Cisco has been a leader in networking equipment and unified communication technologies for decades. From desk phones to the Unified Computing System (UCS), Cisco technologies provide effective solutions and amazing capabilities to countries all around the globe. Mindsight maintains a close relationship with Cisco to offer their expansive range of solutions to our Chicago clientele.

In addition to our flagship Cisco products, Mindsight also offers an array of solutions from Meraki, a division of Cisco. Meraki offers cloud managed switches, wireless routers, firewalls, and desk phones. With these networking devices, IT administrators can centrally manage their entire network from an online web portal instead of manually configuring switches and routers throughout the network.

On the contact/call center side, Mindsight is certified to deliver all three of Cisco’s core contact/call center platforms: Unified Contact Center Express (UCCX), Unified Contact Center Enterprise (UCCE) and Packaged Contact Center Enterprise (PCCE). In order to design and deploy UCCE or PCCE, Mindsight earned the Unified Contact Center Enterprise Authorized Technology Provider certification, a distinction given to only a handful of partners in the Chicago area.

Products

Certifications

    • Gold Certified Partner
    • Unified Contact Center Enterprise Authorized Technology Provider (UCCE ATP)
    • Advanced Enterprise Networks Architecture Specialization
    • Advanced Security Architecture Specialization
    • Advanced Collaboration Architecture Specialization
    • Advanced Data Center Architecture Specialization
    • Master Collaboration Specialization
    • ATP – Cisco Telepresence Video Advanced
    • Open DNS Certified

Mindsight Blog

Read the latest and most relevant technology news through the Mindsight blog. Our most recent articles on unified communications and collaboration are below.

Collaboration, Contact and Call Center, Education, Security

  June 9, 2020 by Siobhan Climer and John Irey Only 60% U.S. students between the ages of 13 and 17 have engaged in distance learning, according to a recent Common Sense Media poll and reported by NPR news. In fact, 47% of public school…

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Collaboration

  April 21, 2020 by Siobhan Climer and Eric White Teams are getting used to remote collaboration as more and more of the workforce embraces work-at-home policies. The dramatic increase in remote work, as evidenced by multiple reports and anecdotal evidence of companies large and…

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Collaboration, Security

  April 14, 2020 by Siobhan Climer and Mishaal Khan As the number of individuals employed in a work-at-home model soars due to the ongoing health and safety recommendations from the federal government, businesses have shifted their attention towards collaboration platforms that embed audio, web, and…

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