Cisco

 

Cisco has been a leader in networking equipment and unified communication technologies for decades. From desk phones to the Unified Computing System (UCS), Cisco technologies provide effective solutions and amazing capabilities to countries all around the globe. Mindsight maintains a close relationship with Cisco to offer their expansive range of solutions to our Chicago clientele.

In addition to our flagship Cisco products, Mindsight also offers an array of solutions from Meraki, a division of Cisco. Meraki offers cloud managed switches, wireless routers, firewalls, and desk phones. With these networking devices, IT administrators can centrally manage their entire network from an online web portal instead of manually configuring switches and routers throughout the network.

On the contact/call center side, Mindsight is certified to deliver all three of Cisco’s core contact/call center platforms: Unified Contact Center Express (UCCX), Unified Contact Center Enterprise (UCCE) and Packaged Contact Center Enterprise (PCCE). In order to design and deploy UCCE or PCCE, Mindsight earned the Unified Contact Center Enterprise Authorized Technology Provider certification, a distinction given to only a handful of partners in the Chicago area.

Products

Certifications

    • Gold Certified Partner
    • Unified Contact Center Enterprise Authorized Technology Provider (UCCE ATP)
    • Advanced Enterprise Networks Architecture Specialization
    • Advanced Security Architecture Specialization
    • Advanced Collaboration Architecture Specialization
    • Advanced Data Center Architecture Specialization
    • Master Collaboration Specialization
    • ATP – Cisco Telepresence Video Advanced
    • Open DNS Certified

Mindsight Blog

Read the latest and most relevant technology news through the Mindsight blog. Our most recent articles on unified communications and collaboration are below.

Collaboration

June 3, 2021   Fifteen months after COVID-19 tore through the United States, forcing thousands of companies and millions of employees to embrace remote work, vaccines and significantly lower infection rates are facilitating a gradual return to normal. But it’s a new normal — one…

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Collaboration

  April 13, 2021 Over the last couple of years, and particularly since COVID-19 transformed how business is conducted, the number of users on Microsoft’s cloud-based Teams platform has skyrocketed. Introduced in 2017, it quickly became “the company’s fastest-growing business app ever,” VentureBeat reported. One…

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Collaboration

  April 1, 2021   Just days after a global pandemic was declared one year ago this month, offices around the world shut down and millions of employees began working remotely on a full-time basis. Doing so was greatly facilitated by collaboration software, including Cisco’s…

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