Cisco has been a leader in networking equipment and unified communication technologies for decades. From desk phones to the Unified Computing System (UCS), Cisco technologies provide effective solutions and amazing capabilities to countries all around the globe. Mindsight maintains a close relationship with Cisco to offer their expansive range of solutions to our Chicago clientele.
In addition to our flagship Cisco products, Mindsight also offers an array of solutions from Meraki, a division of Cisco. Meraki offers cloud managed switches, wireless routers, firewalls, and desk phones. With these networking devices, IT administrators can centrally manage their entire network from an online web portal instead of manually configuring switches and routers throughout the network.
On the contact/call center side, Mindsight is certified to deliver all three of Cisco’s core contact/call center platforms: Unified Contact Center Express (UCCX), Unified Contact Center Enterprise (UCCE) and Packaged Contact Center Enterprise (PCCE). In order to design and deploy UCCE or PCCE, Mindsight earned the Unified Contact Center Enterprise Authorized Technology Provider certification, a distinction given to only a handful of partners in the Chicago area.
- Cisco ISR and ASR
- Cisco ASA with FirePOWER (NGFW)
- Gold Certified Partner
- Unified Contact Center Enterprise Authorized Technology Provider (UCCE ATP)
- Advanced Enterprise Networks Architecture Specialization
- Advanced Security Architecture Specialization
- Advanced Collaboration Architecture Specialization
- Advanced Data Center Architecture Specialization
- Master Collaboration Specialization
- ATP – Cisco Telepresence Video Advanced
- Open DNS Certified
Read the latest and most relevant technology news through the Mindsight blog. Our most recent articles on unified communications and collaboration are below.
December 15, 2023 Some good news for businesses and organizations that use Cisco CallManager, the company’s on-prem calling solution: The sky isn’t falling. Yet. But it will fall in another year or two, so start planning now. Version 12.5 is widely installed and still…Read More
September 12, 2023 It’s been a few years since we last wrote about two federal statutes that bolster emergency 9-1-1 calling in buildings with on-prem, cloud or hybrid multi-line telephone systems (MLTS): Kari’s Law and Section 506 of RAY BAUM’S Act. They went into…Read More
June 6, 2023 As the EdTech sector continues to expand, with an expected CAGR of 13.6% from 2023 to 2030, Unified Communications as a Service (UCaaS) is ramping up alongside it. That’s no surprise considering cloud-based tech is also on the rise. UCaaS-wise, that…Read More