Cisco

 

Cisco has been a leader in networking equipment and unified communication technologies for decades. From desk phones to the Unified Computing System (UCS), Cisco technologies provide effective solutions and amazing capabilities to countries all around the globe. Mindsight maintains a close relationship with Cisco to offer their expansive range of solutions to our Chicago clientele.

In addition to our flagship Cisco products, Mindsight also offers an array of solutions from Meraki, a division of Cisco. Meraki offers cloud managed switches, wireless routers, firewalls, and desk phones. With these networking devices, IT administrators can centrally manage their entire network from an online web portal instead of manually configuring switches and routers throughout the network.

On the contact/call center side, Mindsight is certified to deliver all three of Cisco’s core contact/call center platforms: Unified Contact Center Express (UCCX), Unified Contact Center Enterprise (UCCE) and Packaged Contact Center Enterprise (PCCE). In order to design and deploy UCCE or PCCE, Mindsight earned the Unified Contact Center Enterprise Authorized Technology Provider certification, a distinction given to only a handful of partners in the Chicago area.

Products

Certifications

    • Gold Certified Partner
    • Unified Contact Center Enterprise Authorized Technology Provider (UCCE ATP)
    • Advanced Enterprise Networks Architecture Specialization
    • Advanced Security Architecture Specialization
    • Advanced Collaboration Architecture Specialization
    • Advanced Data Center Architecture Specialization
    • Master Collaboration Specialization
    • ATP – Cisco Telepresence Video Advanced
    • Open DNS Certified

Mindsight Blog

Read the latest and most relevant technology news through the Mindsight blog. Our most recent articles on unified communications and collaboration are below.

Collaboration

  February 2, 2021 by Siobhan Climer and Eric White This article was originally published in April 2020. In March of 2020, the world made a dramatic shift from working in offices to working from home. In that timeframe, remote collaboration became a necessity rather…

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Collaboration, Managed IT Services

  December 3, 2020   Technology has made the business world a much smaller place. Instead of hunkering down in the same office, we often communicate and collaborate with colleagues who are hundreds or thousands of miles away. Microsoft Teams, rated “excellent” in an exhaustive…

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Cloud Computing, Collaboration, Design and Deployment, Industry News, Technology

November 13, 2020 By: Kim Morgan Each year, research firm Gartner unveils the top strategic technology trends at its annual IT Symposium/Xpo America’s conference. This year was no different, except the conference was held virtually instead of in-person. This year, Gartner emphasized how COVID-19 affected…

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