Cisco

 

Cisco has been a leader in networking equipment and unified communication technologies for decades. From desk phones to the Unified Computing System (UCS), Cisco technologies provide effective solutions and amazing capabilities to countries all around the globe. Mindsight maintains a close relationship with Cisco to offer their expansive range of solutions to our Chicago clientele.

In addition to our flagship Cisco products, Mindsight also offers an array of solutions from Meraki, a division of Cisco. Meraki offers cloud managed switches, wireless routers, firewalls, and desk phones. With these networking devices, IT administrators can centrally manage their entire network from an online web portal instead of manually configuring switches and routers throughout the network.

On the contact/call center side, Mindsight is certified to deliver all three of Cisco’s core contact/call center platforms: Unified Contact Center Express (UCCX), Unified Contact Center Enterprise (UCCE) and Packaged Contact Center Enterprise (PCCE). In order to design and deploy UCCE or PCCE, Mindsight earned the Unified Contact Center Enterprise Authorized Technology Provider certification, a distinction given to only a handful of partners in the Chicago area.

Products

Certifications

    • Gold Certified Partner
    • Unified Contact Center Enterprise Authorized Technology Provider (UCCE ATP)
    • Advanced Enterprise Networks Architecture Specialization
    • Advanced Security Architecture Specialization
    • Advanced Collaboration Architecture Specialization
    • Advanced Data Center Architecture Specialization
    • Master Collaboration Specialization
    • ATP – Cisco Telepresence Video Advanced
    • Open DNS Certified

Mindsight Blog

Read the latest and most relevant technology news through the Mindsight blog. Our most recent articles on unified communications and collaboration are below.

Collaboration, Industry News

  September 24, 2019 by Siobhan Climer and Igor Nayshtut After a string of almost weekly acquisitions, Cisco is adding yet another technology to its collaboration practice. In an August 6th announcement, Cisco acquires Voicea, a California-based artificial intelligence voice assistant development company.   What…

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Collaboration, Industry News, Mindsight News and Giving Back

  September 5, 2019 by Siobhan Climer Over 3.2 million Americans work from home, and more than 25% of US employees work remotely at least part of the time. This number is only expected to climb, with more employers embracing the increased productivity, recruitment, and…

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Collaboration

  August 1, 2019 by Siobhan Climer and Igor Nayshtut One of the biggest obstacles faced by organizations seeking to implement a collaborative work environment is the disconnect between video, voice, messaging, email, and in-person interactions. Long-standing wisdom elevates in-person interactions. Certainly, conversation flows more…

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