Cisco

 

Cisco has been a leader in networking equipment and unified communication technologies for decades. From desk phones to the Unified Computing System (UCS), Cisco technologies provide effective solutions and amazing capabilities to countries all around the globe. Mindsight maintains a close relationship with Cisco to offer their expansive range of solutions to our Chicago clientele.

In addition to our flagship Cisco products, Mindsight also offers an array of solutions from Meraki, a division of Cisco. Meraki offers cloud managed switches, wireless routers, firewalls, and desk phones. With these networking devices, IT administrators can centrally manage their entire network from an online web portal instead of manually configuring switches and routers throughout the network.

On the contact/call center side, Mindsight is certified to deliver all three of Cisco’s core contact/call center platforms: Unified Contact Center Express (UCCX), Unified Contact Center Enterprise (UCCE) and Packaged Contact Center Enterprise (PCCE). In order to design and deploy UCCE or PCCE, Mindsight earned the Unified Contact Center Enterprise Authorized Technology Provider certification, a distinction given to only a handful of partners in the Chicago area.

Products

Certifications

    • Gold Certified Partner
    • Unified Contact Center Enterprise Authorized Technology Provider (UCCE ATP)
    • Advanced Enterprise Networks Architecture Specialization
    • Advanced Security Architecture Specialization
    • Advanced Collaboration Architecture Specialization
    • Advanced Data Center Architecture Specialization
    • Master Collaboration Specialization
    • ATP – Cisco Telepresence Video Advanced
    • Open DNS Certified

Mindsight Blog

Read the latest and most relevant technology news through the Mindsight blog. Our most recent articles on unified communications and collaboration are below.

Cloud Computing, Collaboration, Technology

  June 23, 2022 Remote and hybrid work are becoming the norm at countless companies. There’s just one problem: not enough workers have the tech tools they need to succeed outside the office. As reported by TechRepublic, a recent study from O2 Business found that…

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Cloud Computing, Collaboration, Data Backup / Disaster Recovery, Infrastructure, Managed IT Services, Security

  January 4, 2022 by Siobhan Climer This article was originally published in April 2019. It has been updated to reflect current cloud usage data.  A recent DigitalOcean survey found that 65% of companies increased the use of cloud infrastructure solutions in 2020 but 86%…

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Collaboration

  May 27, 2022 As we enter a new age where remote work is more often the rule than the exception, effective software-based collaboration tools are everything—and companies know it. It’s why collaboration software—from Monday.com, Wrike, Smartsheet and many others—grew by a healthy six percent…

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