December 23, 2015
We are excited to announce that Mindsight was named a Top Technology Firm in Chicago by Clutch. Clutch is an organization devoted to identifying and showcasing companies who provide exceptional service to their clients, and it is an honor to receive this distinction.
How Clutch Identified Top Technology Firm in Chicago Contenders
In the review process for being named a Top IT Services Firm, Clutch assessed our organization and, most importantly, reached out to some of our clients to ask about the quality of service they received. Each client that participated rated Mindsight on our quality, scheduling, cost, overall rating, and willingness to refer. With all the surveys totaled, Mindsight earned a near-perfect 4.9 out of 5 star composite score.
Many of the clients interviewed were Managed Services customers. Through the Managed Services program, clients can leverage the experience and technical competency of our engineers to supplement their in-house teams.
“While we are humbled by the responses, at the same time we view this as validation of our delivery strategy. Our number one goal for the service delivery team is a positive customer experience, and we deliver on that promise by providing the best solutions available — not just the quickest. We take pride and personal ownership in managing our customer’s environments, and reviews like this show the fruit of our labor. When you take care of the customer, everything else works itself out.”
— Mindsight V.P. of Cloud and Managed Services
See What Our Clients Are Saying
“I would say that their professionalism and responsiveness stands out. Mindsight has some talented people on their team and everyone we’ve interacted with has been top notch.”
— IT Director, Consumer Products Manufacturer
“Of all our managed services providers, Mindsight was the most responsive and came to the table with very creative solutions to our problems.”
— VP of Operations, Healthcare Real Estate Investment Firm
“We were very impressed with Mindsight’s level of knowledge and with their communication. They always explain a problem or solution in terms everyone could understand easily.”
— Chief Technology Officer, Information Technology Firm
“They maintain very open communication and provide administrative support when needed. It’s important that we’re never left in the dark, and Mindsight would not let that happen, which is the support reliability we need.”
— Chief Operating Officer, Manufacturing Company
“They maintain very open communication and provide administrative support when needed. It’s important that we’re never left in the dark, and Mindsight would not let that happen, which is the support reliability we need.”
— Chief Operating Officer, Centrifuge Manufacturer
“We were very impressed with Mindsight’s level of knowledge and with their communication. They could come always explain a problem or solution in terms everyone could understand easily.”
— Chief Technology Officer, Information Technology and Services Manager
Technology. Transparency. Trust
The quality of service we deliver and the level of customer satisfaction we create are not accidents. They are the direct result of our business philosophy, which is based around people, process, and culture.
- People: In order to deliver the level of quality our clients expect, Mindsight must maintain two things. First, we must staff and continue to recruit the finest engineers and technical experts in the industry. On this front, 80% of our engineers hold advanced certifications from Cisco and our other partners. Second, we must continue to stay abreast of the constant innovations made within the industry and provide continuing education for our team to maintain relevancy.
- Process: Without a clearly defined process and methodology, we cannot guarantee consistent excellence. So in every job we perform, our engineers follow proven steps and strategies to achieve success in every deployment, update, and migration.
- Culture: Every company claims to have integrity, to be an honest organization, but at Mindsight, we understand that this is something that cannot be explained. It must be experienced. That’s why groups like Clutch are so helpful to our mission. Reviews, like we received from our clients via Clutch, prove that our work is exceptional. We will continue meeting and exceeding the standards of our clients.
Contact Mindsight today to learn more about how we can help you with your toughest technology challenges.
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About Mindsight
Mindsight, a Chicago IT consultancy and services provider, is an extension of your team. Our culture is built on transparency and trust, and our team is made up of extraordinary people – the kinds of people you would hire. We’ve always prided ourselves in delivering the full spectrum of IT services and solutions, from design and implementation to support and management. Our highly-certified engineers and process-oriented excellence have certainly been key to our success. But what really sets us apart is our straightforward and honest approach to every conversation, whether it is for a local business or global enterprise. Our customers rely on our thought leadership, responsiveness, and dedication to solving their toughest technology challenges.
For Further Reading
Not only was Mindsight named a top it consulting firm in Chicago, we were named a leader in cloud computing consulting as well.
Like what you read?
About Mindsight
Mindsight, a Chicago IT consultancy and services provider, is an extension of your team. Our culture is built on transparency and trust, and our team is made up of extraordinary people – the kinds of people you would hire. We’ve always prided ourselves in delivering the full spectrum of IT services and solutions, from design and implementation to support and management. Our highly-certified engineers and process-oriented excellence have certainly been key to our success. But what really sets us apart is our straightforward and honest approach to every conversation, whether it is for a local business or global enterprise. Our customers rely on our thought leadership, responsiveness, and dedication to solving their toughest technology challenges.
Clutch.co Names Mindsight a Leader in Cloud Computing Consulting