8th Annual Roadmap Conference – Presentations

Annual roadmap conference 2018
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Rewrite Your Technology Playbook: Strategies to Fuel Success

Thank you for joining Mindsight for our 8th Annual Roadmap Conference at the DoubleTree Suites by Hilton in Downers Grove! 

We hope you have learned a lot of valuable information, enjoyed the presentations given by our speakers, and made some great new connections.

Below you will find the speaker presentations, which can be viewed and/or downloaded at your leisure. 


View the slides about each topic below.

Learn from AlertLogic’s Marc Ybarra how to incorporate network detection security, log management and entity-based analytics, and endpoint detection/reverse proxy technology into your cybersecurity strategy.

Download the presentation (pdf)

Learn from Trish Degg, VP of Talent Programs and Operations at ITA, as she examines millennial stereotypes and actualities, best practices for creating a generationally-tolerant workplace culture, and how to secure millennial talent to support your business for years to come.

Download the presentation (pdf)

Learn from Mindsight’s VP of Consulting Services and CTO, Jason Wankovsky, as he unveils how to incorporate a comprehensive backup policy within your disaster recovery plan. 

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Learn from Mindsight’s Contact Center Principal Consultant, John Irey, as he shares the strategy behind an effective omnichannel customer care success model. Find out how self-service, AI, and digital tools are shaping the customer journey and how to leverage that knowledge to build a better digital plan.

Learn from Mindsight’s Contact Center Principal Consultant, Kleid Gjataj, on how AI, machine learning, speech recognition, personal assistants, big data, and more will impact the customer journey in the contact center of the future.

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Learn from Mark Griesbaum, Managing Partner of Affinity4You and SIM Board of Directors’ Trustee, as he examines the leadership decisions exceptional companies make that lead to real business benefits.

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Learn from Cisco Meraki’s Russ Davis as he discusses the benefits of cloud managed networking, how Meraki addresses vertical specific challenges (manufacturing, healthcare, education), and provides a product demo of recently released features.

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Learn from Mindsight Solutions Architect, Eric White, as he discusses security architecture strategy. Find out how other businesses are making their security stack decisions.

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Learn  from Mindsight’s Cloud Practice Leader, Mike Czerniak, as he offers insight into cloud risk management, the pros and cons of cloud migrations, and the steps you can take to best leverage cloud solutions for your business.

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Learn from Tom Wiewiora, HPE Enterprise Architect, how host-connected NVMe lowers latency and CPU use, improves bandwidth and IOPS, offers dual-pathing of devices, and is both versatile and simple to implement and use.

Download the presentation (pdf)


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