Collaborate Without Limitations

Cisco Jabber is an all-in-one communication tool that boosts productivity using instant messaging, voice, voice messaging, and conferencing. Jabber is a great way to keep teams connected wherever they are.

Advantages of Using Cisco Jabber

  • Combines communications across platforms and devices with a single interface
  • Compatible with a wide range of devices
  • Secure, easy to deploy, and scalable to thousands of users
  • Offers intuitive user interface with easy access to address books and presence statuses
  • Can be used through common software applications like Microsoft Outlook and SharePoint
  • Allows a laptop or tablet to be used as a mobile, high-definition video conferencing system
  • Enables faster responses without the need for email. Chat with available co-workers instantly
  • Encourages more employee interaction and creates a united team environment

New Features in Cisco Jabber 12.0


Jabber multiline provides up to eight extensions within the Jabber client. This enables personal admins, contact center agents, and others to use Jabber for their day-to-day communications on multiple lines. You can even use it for video calls. Multiline offers an extensive list of mid-call features such as hold, transfer, call forward, and more. If you use several lines for your daily tasks, multiline allows you to leverage all the advanced calling capabilities, even when you are away from your desk.

Android Auto

Cisco Jabber now works with Android Auto through an interface that simplifies using the app in your car. If your vehicle supports Android Auto, you can use Jabber to listen to instant messages without having to read them on your phone. If you need to respond, you can reply with voice-to-text. Cisco Jabber for Android keeps you connected to your contacts without diverting your attention from the road.


You can make instant messaging even better with Jabber bots. Developers can use the Jabber Bot SDK to create bots to assist employees and increase productivity. For example, you can create bots to help employees check room availability and book meetings. Or create bots to auto-send and receive messages, launch chats, or make calls.

Phone-only mode

Does your organization deploy Cisco Jabber in phone-only mode? With Jabber 12.0 we’ve added contact list functionality in phone-only mode. This means you can add, search, and connect with your contacts, even with instant messaging disabled.

Jabber for Mac integrations

Jabber for Mac includes a native Mac calendar integration, an Exchange calendar integration, and WebEx Personal Meeting room support.

Single-number-reach Control

You now have the ability to toggle on/off the single number reach service with Unified Communications Manager.

Jabber VXME

Re-named to Jabber Softphone for VDI and it now supports hunt groups.

Mobile Remote Access Policy

Administrators now have control over who can use mobile remote access services.


Ready for Cisco Jabber?

Contact Mindsight

Better Together: Mindsight and Cisco

  • Cisco Master Collaboration Partner

    Mindsight has a Cisco Master Collaboration Partner certification. We are an authorized technology provider for Cisco Telepresence Advanced, and have specializations in advanced collaboration architectures.

Mindsight Supporting Services

  • Collaboration Roadmap

    Our Collaboration Roadmap gives you a detailed picture of the state of your collaboration environment and where you can improve.

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  • Technology Design and Deployment

    Whether you need design help, validation help, deployment help, or more, Mindsight is here to tell you what is possible and what isn’t.

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  • Managed Services

    Mindsight can manage all aspects of your collaboration and contact center environments, from alert monitoring and configuration, to end user experience and circuit provider remediation.

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