Our Service Areas
- Managed Cybersecurity and Virtual CISO
- Managed Cloud
- Managed Backup and Managed Disaster Recovery
- Remote Monitoring and Management
- Managed UCaaS and Managed CCaaS
Managed Services
IT talent gaps, evolving cyber risks, shrinking budgets, ever-changing technologies, growing demands from senior leadership. Mindsight is a recognized Managed IT Services provider helping midmarket clients solve a myriad of challenges. Our expert-only consultants and engineers, the largest team of expert-only talent based in Chicago, have deep knowledge across technologies, from cloud infrastructure management services to cybersecurity, network infrastructure to collaboration, BaaS (backup as a service) and DRaaS (disaster recovery as a service) to CCaaS (contact center as a service), giving you access to the brightest minds in IT. Clients trust Mindsight as an extension of their IT teams.
Mindsight is SSAE18 SOC 2 Type II certified. We adhere to ITIL-based, tightly managed processes and regimented SLAs, and utilize industry leading character and talent-based recruiting. Our client renewal rate is 90%, one of the highest in the industry.
Focus on growing your business and let Mindsight manage, secure and optimize your IT environments. Once you’ve worked with our team, we’re confident you’ll understand the value that Mindsight delivers.
Mindsight Managed Services Areas of Expertise
Managed Cybersecurity and Virtual CISO
Our cybersecurity experts deliver end-to-end threat intelligence, monitoring and management to detect and protect your business and the data it relies on against malicious activity and persistent threats. For clients in need of CISO expertise, our on-demand virtual CISO (vCISO) delivers affordable, comprehensive, performance-based services including security assessments, strategy development, training and ongoing management.
Learn MoreManaged Cloud Services
Cloud environments can benefit from the same form of monitoring and management conducted in on-premise data centers. Whether you’re starting your journey to the cloud or already there, Mindsight cloud certified engineers assess your workloads then migrate, manage, and optimize your hybrid cloud environments for optimal performance and cost.
Learn MoreManaged Backup and Disaster Recovery
Business continuity is critical in today’s climate and Mindsight’s expert-only engineers help you reduce risk by leveraging the cloud and “as a Service” models with advanced backup and DR architectures. Our engineers implement, manage, and test the backup of your data and critical systems to ensure restorability and validate retention. They assist in developing a documented, executable disaster recovery (DR) plan that includes ongoing testing and management. Our disaster recovery as a service (DRaaS) offering helps protect your most valuable data and ensures continuous business operations.
Learn MoreRemote Monitoring and Management
We manage your network, storage, servers, hypervisors, and applications. We provide alert monitoring, issue remediation, and ongoing maintenance for your organization, helping you optimize your environment for efficiency and cost savings. If it is part of or supported by your data center, Mindsight’s managed IT support services can provide ongoing monitoring and maintenance.
Learn MoreManaged UCaaS and CCaaS
Our dedicated unified communications as a service (UCaaS) offerings provide secure management of collaboration technologies and contact center environments. Ensure seamless experiences – for both internal users and external clients – by leveraging our expert- only engineers so you can dedicate your talent and resources to other priorities.
Learn More
