The new Meraki MC74 Cloud Managed Phone can help streamline the IT administration of the voice system through cloud technology.
How IT Works: Cisco Finesse Agent Desktop and UCCXRead
The greatest tool at the contact center’s disposal is the Finesse agent desktop. Learn how Finesse can streamline communications in your contact/call center
Assistive Technology: Teen Gives Voice To The VoicelessRead
Assistive technology has made some remarkable strides in the healthcare industry. Learn more about the Talk, a device that gives voice to the voiceless.
Streamline and Expand Your Business Capabilities with Citrix Virtual Desktop InfrastructureRead
Citrix VDI can open a number of doors for an SMB organization. Learn how a virtual desktop infrastructure can help.
Combining Cisco ACI and VMware NSX TogetherRead
Learn how combining Cisco ACI and VMware NSX to creat a softwared defined network (SDN) can be beneficial to your environment.
Predictive Flash: When Storage and Analytics CombineRead
Nimble’s Predictive Flash platform is structured around two components: the performance of all flash storage and the data analytics hub, InfoSight.
350 Miles in 35 Minutes: Commute on the HyperloopRead
What is the hyperloop? Learn more about this innovative new mode of transportation in Mindsight’s Advanced Technology Blog.
Your Worst Customer Service Nightmare (and How to Fix It)Read
June 9, 2016 Every contact/call center agent has at least one or two stories about an irate customer. It is both the worst nightmare and an inevitability of every contact/call center. While your organization may sincerely try their best to deliver an impeccable customer experience, there still will come a day where a customer […]
Life as a Managed Services CustomerRead
When signing a manageds service contract you should know what you’re getting into. Here’s some things you can expect as a Mindsight customer.
Top 5 Network Management Problems Solved by Cisco PrimeRead
Your network administration team can overcome common challenges in network monitoring. Here are some network management problems solved by Cisco Prime.
