The Jobs Report and hard data on tech sector layoffs leaves little to the imagination as to the fate of the economy. So why are IT tech leaders optimistic?
Category: Mindsight News and Giving Back
What Is Kari’s Law? Two New Federal Laws Impact Phone Systems: A Contact Center 2-Part ReportRead
In 2013, Kari Dunn was killed by her estranged husband in a Texas hotel room. Her death sparked legislation – Kari’s Law – to make direct dial of 911 a Federal mandate.
Red Team Vs Blue Team: The Two Sides Of Cybersecurity: A Cybersecurity ReportRead
If you yourself are from the cybersecurity sector or are familiar with cybersecurity practices, you have likely come across Red Team vs Blue Team language. These names simply apply to the different facets of cybersecurity roles in a single organization.
Why Now Is The Perfect Time For A Technology Refresh: A CIO ReportRead
It might seem counterintuitive, but a crisis could just be the perfect time for a technology refresh. Find out the 5 signs now is the time to take on those long-term IT projects.
How IT Directors Support Virtual Learning For Remote Students: An EdTech ReportRead
As of March 27th, 48 states, excluding only Iowa and Maine, have issued state-wide school closures. The shutdown of schools across the U.S. due to the coronavirus outbreak leaves school districts scrambling to shift resources towards virtual learning for remote students.
Delivering An Exceptional Customer Experience During Covid-19: A Contact Center ReportRead
The magnitude of the coronavirus pandemic has overwhelmed contact centers. How can you continue to deliver on an exceptional customer experience during Covid-19?
Covid-19 Shocks The Workplace: Can We Collaborate While “Social Distancing”?Read
The sudden disruption to typical work by Covid-19 means most organizations do not have a Stanford professor-designed WAH policy. Instead, businesses have been tasked with reactively determining whether today is the day to make the remote announcement.
Did everyone bring their laptops home last night? Do we have VPN? How will we conduct business meetings? Can we salvage our company culture when we’re not together?
Meet Mindsight: Matt Thode, Director of Service DeliveryRead
Meet Matt Thode, Mindsight’s Director of Service Delivery. Matt lays out the trends in IT service delivery, technology adoption, and the unique value an MSP like Mindsight provides.
Top 10 Technology Stories Of 2019: A Mindsight ReportRead
2019 was a busy year. From dHCI to a measurable shift toward multicloud deployments, technology remains in flux. Check out our list of the top technology stories of 2019.
Top Technology Trends For 2020: A Mindsight Futures ReportRead
The time for predictions is upon us. Here’s our analysis on the top technology trends of 2020 – and the impact they will have on businesses around the globe.