AI impacts the contact center of today – and tomorrow. Here are 6 ways leaders can expect AI to change the way their business interacts with customers.
Category: Technology
Articles about new and emerging technologies. Explore technology with Mindsight.
Workforce Optimization Tools Support The Contact CenterRead
Workforce optimization tools are changing the way contact center supervisors manage and measure the contact center. Find out the benefits, features, and options.
Meet Mindsight’s CTO and VP of Consulting Services, Jason WankovskyRead
Mindsight’s CTO and VP of Consulting Services, Jason Wankovsky, lays out his views on leadership and how technology impacts our clients.
7 Tech Horror Stories Guaranteed To Haunt Your DreamsRead
The season of tech horror stories approaches, and we’ve found the most frightening, the most immersive, and the most … filled with flames?
Priorities In Healthcare Technology IT Budget: The IT Budget PlannerRead
When patient’s lives are at stake, everything seems vital. Find out what to prioritize when you create a healthcare technology IT budget.
Tech Terms Dictionary Network Edition: 1000 Tech Words To KnowRead
Networking is the system-level understanding of computing. Use the Tech Terms Dictionary Network Edition to sharpen your network lexicon.
Mindsight’s 8th Annual Technology Roadmap Conference: 9/27/2018Read
Register for Mindsight’s 8th Annual Technology Roadmap Conference on September 27, 2018 at the DoubleTree Suites in Downers Grove, IL.
Meet Mindsight’s VP Of Operations, Dana BaileyRead
Meet Mindsight’s VP of Operations, Dana Bailey, as he discusses what it takes to provide extraordinary service delivery.
What Is The Darknet? From The Surface To The DeepRead
The Internet. You probably use it every day. But what is the darknet and how deep does it go? Take this deep dive below the surface.
Glad You Can Flush? Thank 1775! A Fourth of July TributeRead
This Fourth of July, find out what technology existed at the birth of the United States. Prepare, ye fellows, for the 18th century!
